To The Point - Home Services VIP Room Podcast
Business & Finance
About
The Home Services podcast that gets to the point, with solutions to help your service company grow. Our focus is to help HVAC, Plumbing, Electrical, Roofing, etc. companies learn how to grow their companies with marketing & operational solutions.
Episodes
- Why This $45M Home Services Company Still Refuses to Sell | VIP Guest John Waldorf
In this episode, Chris Yano, Aaron Gaynor, and Chad Peterman are joined by John Waldorf, Vice President of Estes Services, a third-generation family-owned home services company that has been serving the Atlanta market since 1949. Today, Es…
- How Redwood Services Built a $1.1B Home Services Platform | VIP Guests Richard Lewis & John Conway
Chris Yano, Chad Peterman, and Aaron Gaynor are joined in the Home Services VIP Room by VIP guests Richard Lewis, CEO of Redwood Services, and John Conway, COO of Redwood Services. In this episode, the group dives deep into the evolution o…
- Inside a $67M Family-Owned Home Services Business | VIP Guest Hugh Joyce
In this episode, Aaron Gaynor officially joins Chris Yano and Chad Peterman as the newest co-host of To The Point Home Services VIP Room alongside VIP guest Hugh Joyce, President of James River Air Conditioning Company. The group dives int…
- Building a $30M Home Services Business & Still Independently Owned | VIP Guest Jason Hanson
Jason Hanson of Sierra Pacific Home & Comfort shares insights on scaling a home services business to $30M, discussing operations, culture, leadership, and profitability. The episode also features co-hosts Chris Yano and Chad Peterman, with…
- The NEW To The Point Home Service VIP Room Podcast | A New Era of To The Point
To The Point introduces its new format, the Home Services VIP Room, with co-host Aaron Gaynor. The podcast aims to provide unfiltered conversations and real stories from contractors and industry leaders, creating a media platform for the h…
- Inside the $2.5B Blackstone Deal with Champions Group
Champions Group CEO Frank DiMarco and Founder Leland Smith analyze their $2.5B Blackstone deal, covering the evolution of their multi-state platform, scaling strategies, and insights into private equity in the home services industry.
- Unleashing Explosive Growth: How These Titans Built a $250M Home Services Empire! 🚀
Chad Peterman and Aaron Gainer share insights on scaling home services businesses to nearly $250 million in revenue. The discussion covers market challenges, growth strategies, onboarding importance, and the use of AI for booking jobs.
- Stay Fly: Lessons on Business, Resilience, and Relevancy with Sugar Ray’s Mark McGrath
Mark McGrath of Sugar Ray shares insights on business, resilience, and relevancy, drawing from his experiences in the music industry. He discusses the challenges of success, the importance of networking and common courtesy, and strategies…
- I Shot Bin Laden In the Face 3 Times: The Robert O'Neil Story from RYNOx
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Tommy Mello at RYNOx: The Playbook Behind a $1B Vision
In this episode of To the Point , Tommy Mello—owner of A1 Garage Door Service and a titan in the home services industry—delivers a masterclass on scaling through data, systems, and relationships. Speaking from a room full of industry legen…
- Ken Goodrich Interviews Current Goettl CEO Jake Gress at RYNOx
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Stop Posting Crap! Why Your Social Media Isn't Getting Leads | Ep. 313 w/ Jen McKee
Social Media for Home Services: Documentation Over Creation with Jen McKee. In this episode, we sit down with Jen McKee, the founder of Keyword Marketing (and the woman famous for the purple hair in the trades!), to demystify social media…
- Jim Abrams Reveals the Service Scripts That Close More Jobs - Part 2
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Offense vs. Defense & Why I Walked Away After 18 Years
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Angi CEO Jeff Kip Answers Contractors' Toughest Questions
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Why Exterior Illumination Might Be the Most Overlooked Goldmine in Home Services
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Jim Abrams on How He Built a BILLION-Dollar HVAC Company
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Dan Martell: How to Grow Your Business SO Fast it Feels Like CHEATING
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- The Leadership Gap Costing Contractors the Best Young Talent
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- The AI Race Contractors Can’t Afford to Lose w/ ServiceTitan CEO Ara Mahdessian
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Turning Pain & Addiction Into a $17M Multi-Trade Growth Engine
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- Break Episode
Hey all! This week we are taking time to reflect and set our goals! We hope you are doing the same! We will be back next week.
- Goal Setting 2026
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- The Best of 2025
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- From $600K to $10M in a Town of 10,000
Thank you to our Sponsors! Basic Capital: http://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai:…
- Private Equity, Culture Shock, & Rebuilding: Anna Yano’s Story
Thank you to our Sponsors! Basic Capital: https://basiccapital.com/tothepoint Chiirp: https://chiirp.com/ Contractor Commerce: https://www.contractorcommerce.com/ryno/ Bluon: https://www.bluon.com/get-demo?referral_code=ToThePoint Avoca.ai…
- New Leadership That Helped Scale Abacus from $30M to $100M
In this episode of To The Point Home Services Podcast , Chris and Chad sit down with Tony Patino , President of Abacus Plumbing, Air Conditioning & Electrical , to unpack one of the most impressive leadership journeys in the home servi…
- From Accountant to Accountable for $10M Growth
In this episode, Chris Yano and Chad Peterman sit down with Tyler Wickstrom , President of Wickstrom Plumbing, Heating & Cooling in Boise, Idaho, to unpack how he turned a small $1M multi-trade company into an $11M powerhouse and where…
- The 1% Club: How to Scale, Sell, and Still Stay Hungry
In this episode of To The Point Home Services Podcast , hosts Chris and Chad sit down with Cameron Bawden , the entrepreneur behind multiple 8- and 9-figure exits including Green Mango Pest Control , Black Hat Security , and Agave Auto Gla…
- Is AI the New SEO? How Contractors Can Win the Next Search Revolution
In this episode of To The Point Home Services , host Chris Yano sits down with Taylor Hulett , Director of Training & Development at RYNO Strategic Solutions , to break down how AI and ChatGPT are changing the game for contractors. Tay…
- From Folding Table to Finding Legacy w/ Brian Gottlieb
In this episode of To The Point Home Services Podcast , Chris and Chad sit down with Brian Gottlieb , founder of Renewal by Andersen , Jacuzzi Bath Remodel , and author of Beyond the Hammer . Brian’s story is one of true grit and growth —…
- Ken Goodrich's 2026 Market Outlook & New 1,000 Day Plan
In this episode, Chris welcomes back the legendary Ken Goodrich , founder of Goettl and now the force behind Generator Partners and the Kenerator brand — “your personal power plant.” Ken dives deep into the current home services landscape,…
- The Art of Overcoming Customer Complaints & Escalations
In this episode, hosts Chris Yano and Chad Peterman dive deep into one of the toughest parts of running and scaling a home services business— handling customer complaints and escalations . From miscommunications and missed appointments to…
- The Business Playbook We Wish We Had 10 Years Ago
In this episode of To The Point , host Chris Yano sits down with Chad Peterman of Peterman Brothers to reveal the business playbook they wish they’d had a decade ago. From marketing strategy and branding to leadership, hiring, and operatio…
- Use Trends To Give Your Business a Personality & Stand Out
In this episode of To The Point Home Services Podcast , we sit down with Derek Cormier , owner of Climate Experts in Melbourne, Florida, to unpack how contractors can use social media to grow their business, recruit talent, and showcase co…
- The Power of Words & Attention: Chris Yano Keynote at Home Service Freedom
In this electrifying keynote, Chris Yano—CEO of RYNO Strategic Solutions—delivers an unforgettable presentation on the true power of words and how they shape our businesses, our people, and our lives. With humor, personal stories, and hard…
- TTP Micro Episode: A.I vs Human: Call Handling Revolutionized in Home Services
In this episode of To The Point Home Services Podcast , Chris and Chad sit down with Tyson Chen , founder of Avoca AI , and Paul Barth from TurnPoint to answer the questions contractors are asking most about AI in the trades. From booking…
- Lessons Learned: A Post- PE Breakdown 2.5 Years Later
In this episode of To The Point Home Services Podcast , Chris and Chad welcome back their longtime friend and guest, Jason Buehler of Buehler Air Conditioning & Plumbing . Jason has been on quite a ride since first joining the show bac…
- The Turning Point: The Moments That Changed My Business Forever
In this special episode of To The Point Home Services Podcast , Chris, Chad, and their good friend Aaron Gaynor (Eco Plumbers, Drains, Heating, & Cooling) dive deep into the pivotal turning points that shaped their businesses and perso…
- A Home Services State of the Union with the LSD Group
This week on To The Point Home Services Podcast , Chris is joined by the full LSD crew (minus Hoffmann, who bailed!) for an unfiltered, high-energy conversation about business, personal growth, and what’s next in the trades. From hunting t…
- Why Some Home Service Businesses Stall at $5M While Others Hit $50M
In this episode of To The Point Home Services Podcast , we dive into why some contractors hit a growth ceiling while others continue to scale. Hitting $5M, $10M, or even higher in revenue can feel like a huge win—but what happens when grow…
- TTP Micro Episode: Peterman Leads With Financing With A High Close %
In this episode of the "To The Point" podcast, hosts Chris and Chad sit down with Erica Leonor, the Director of Business Development for GoodLeap. They dive into the critical role of financing in the home services industry, especially in t…
- Paul Kelly is Personally Raising Home Services GOATS!
In this episode of To The Point Home Services Podcast , we sit down with Paul Kelly , former CEO of Parker & Sons and creator of the Raising Goats Program . Paul shares his journey of building one of the largest home service companies…
- From the Trenches to $30M and Enduring Loss No Parent Is Ready For
In this powerful and deeply personal episode of To The Point Home Services , Chris sits down with one of his closest friends, Charles “Charlie” Sanders, for a conversation unlike anything we’ve ever recorded. From humble beginnings in the…
- Former Mob Boss Michael Franzese & Ken Goodrich Interview at RYNOx 2025
In this jaw-dropping episode of To The Point Home Services, we welcome Michael Franzese the former top-ranking member of the Colombo crime family who ran one of the most lucrative Mafia rackets in U.S. history. Today, a reformed businessma…
- Hunting, Hustling & High Performance: How to Build an ELITE Sales Team
What happens when a serial entrepreneur takes over one of the biggest conferences in the roofing and storm restoration industry? You get massive vision, real leadership, and tactical sales growth. 💥 In this episode of To The Point , hosts…
- TTP Micro Episode: Low Cost, High ROI, Immediate Leads You've Been Sleeping On
In this power-packed micro episode of To The Point, Chris Yano welcomes Zac Garside—President of Prolific and email marketing wizard—for a deep dive into why most home service businesses are sleeping on email marketing. Spoiler alert: it’s…
- UnGooglizing the Industry Debate with Ismael Valdez
In this powerhouse episode, Chris Yano sits down with Ismael Valdez, former CEO of NexGen, founder of Nuve, and straight-talking industry disruptor, to break down the REAL issues plaguing contractors today—and what it actually takes to gro…
- TTP Micro Episode: Decrease Callbacks, Increase Billable Hours, Retain Techs
In this episode of To The Point, hosts Chris and Chad sit down with Peter Capuciati (Chairman & CEO of Bluon) and Taylor Distler (VP of Biz Dev) for a no-filter, technician-first conversation on how Bluon is reshaping the HVAC industry…
- The Automated Technician’s Toolbox: Real-World AI Solutions
🚀 In this power-packed episode of To The Point Home Services Podcast , Chris, Chad and Mike sit down with long-time friend and automation pioneer Tersh Blissett to unpack the real-world impact of AI and automation for contractors . From b…