Wantrepreneur to Entrepreneur | Start and Grow Your Own Business
1415: The Secret to Scaling a White-Glove Service Without Compromising Quality w/ Jill Dillingham
In this episode, Jill Dillingham, founder of Tight Ship Advisors, discusses how she scaled a white-glove service. She shares insights on identifying market gaps, the power of a partnership-driven B2B2C model, and the importance of user experience for customer loyalty.