Property & Casualty 360 Perspectives Podcast
Business & Finance
About
Perspectives taps into PropertyCasualty360.com's partners to provide leading insights on pressing topics shaping the industry. This podcast will feature new analysis on the technology, regulations and best practices that help P&C professionals guide their customers through all facets of the insurance, claims and risk management process.
Episodes
- Technology Is Transforming Claims Management
Listen to this podcast on how the agent-vendor relationship is changing, and how to keep pace and maximize benefits to carriers and policyholders. Rising policyholder expectations, influenced by brands like Uber, Amazon, and Google, are pu…
- The New Frontier in Restoration Services
Property restoration is gaining in complexity. Advancements in technology have led to an evolution in process but also customer expectations. Meanwhile, new building materials, a dynamic regulatory environment and the growing severity of C…
- Responding to the New World of AI-Generated Fraud
Fraud risk is changing rapidly as advances in AI are allowing fraudsters to step up their attacks, and transforming how insurers adapt to the new threats. Fraud has evolved as AI becomes more widespread, as fraudsters adopt new AI-generate…
- How Parametric Insurance Helps Businesses Close Weather-Related Coverage Gaps
Andy Klaus and Brad Davis discuss how parametric insurance differs from traditional coverage and how advances in data and technology are impacting the ability to manage weather-related risks.
- How Parametric Insurance Helps Snow-Impacted Businesses Recover Faster
Unusual snow events can disrupt operations across many sectors, such as retail, hospitality, and agriculture, particularly in regions unaccustomed to winter weather. Eric Anderson, director of national sales at Vortex Weather Insurance, ex…
- Protecting Your Clients' Fall and Winter Events from Weather Risks
Unpredictable fall and winter precipitation can cause major revenue loss for seasonal outdoor events like festivals and holiday markets. Andy Klaus, Vice President of business development at Vortex Weather Insurance, shares how parametric…
- Why the E&S Property Market Needs a New Playbook
Tonya Courtney of Nationwide explains why brokers and carriers are rethinking their approach to risk and growth in today's market. The E&S property market is in a period of transition. While rates are easing and capacity is returning, vola…
- The Best Defense Is a Good Offense When Preparing for Fire Season
John Otero and Robert Montgomery from 1-800 WATER DAMAGE share tips to help insureds put up their best defense against a fire. As fire season approaches, insureds must start thinking about the best way to protect their home and family agai…
- An Ounce of Prevention (and Preparation) for Flood Season
Flood damage differs quite a bit from water damage, and the measures to get ready differ as well. Peak flood season can leave both insurers and homeowners underwater — literally and figuratively. But insurers can make the entire claims pro…
- What Makes Contents Restorable?
Mike Case of Blue Kangaroo Packoutz explains the key factors restoration pros consider in this podcast episode. Choosing the right restoration strategy involves many factors, including the type of loss, extent of damage, materials, and ove…
- Why Training Gaps Can Slow Down CAT Season Responses
Ken Davis and Tim Singnysane of 1-800 WATER DAMAGE, part of BELFOR Franchise Group, discuss why training is more important than ever as insurers prepare for the upcoming CAT season. Increasing claims volumes, rising customer expectations,…
- How Technology Is Transforming Claims Management and Reducing Costs
Advanced technologies are helping claims professionals document losses more efficiently and generate more accurate estimates. Rick Wahlstrom, who handles estimate review and compliance at BELFOR Property Restoration, explains how these too…
- How Restoration Partners Impact Claims Costs
David Gavilanes of Blue Kangaroo Packoutz shares key insights on choosing a contents restoration partner that supports efficiency and controls costs. Selecting a restoration partner with the right experience and capacity is important for p…
- The Differences Between Residential and Commercial Restoration
Tim Fagan of 1-800 WATER DAMAGE discusses strategies to streamline the claims restoration process and addresses the differences between commercial and residential claims. The claims restoration process involves many variables, each affecti…
- Why Property Risk Analysis Keeps Getting More Intelligent
Through a combination of artificial intelligence (AI) and computer vision models applied to aerial imagery – and delivered through a comprehensive software solution – Nearmap changes the way insurers manage and price property risk. It earn…
- Specialty Insurance Market Challenges and Opportunities Ahead
Market conditions that are a moving target, talent shortages, and quick advancements in technologies such as AI have created unique challenges for the specialty insurance market. According to Mike Kerner, a member of the board of managemen…
- Closing the Loop After a Fire
Fire and smoke events can be one of the more stressful moments for a policyholder. This podcast looks at some key ways to make them whole again. Fire and smoke incidents create complex challenges and potential delays in the claims process…
- Why Water Damage Is Not Just a Drop in the Bucket
Ken Davis and Bill Gordon of 1-800 WATER DAMAGE, part of BELFOR Franchise Group, explain strategies to optimize water claims efficiency without increasing costs during high-volume events. Hurricanes, floods, and other water-related events…
- Why Person-Level Intelligence Is the Next Step for Insurers
- Adopt Proactive Customer-Retention Strategies to Drive Growth
- What's your Auto Risk Exposure?
- What Insurers Should Know about Rapidly Changing Global Financial Mandates
In today's environment, global financial mandates are evolving quickly to thwart money laundering activities, and because insurance companies are considered financial institutions, they are subject to comply with the changes. In this episo…
- Innovating Insurance - The Tech-Driven Evolution of HAI Group & The Power of Partnership
- Understanding Credit-Based Insurance Scores and Their Predictive Power
As insurance risk continues to evolve, understanding the use of CBIS has become increasingly important. In this podcast, Gary Sanginario, associate vice president of product management, and Prasanth Kambhatla, associate vice president of d…
- How Independent Agents Can Transform a Hard Market Into an Opportunity
Rising premium rates, stricter underwriting, and carriers pulling out of states are creating challenging marketing conditions for independent agents looking to maintain and grow their book of business. In this podcast, Michael Streit, gene…
- Meet the Luminaries: Nearmap's Michael Bewley
- Climate Change and the Insurance Industry: Impacts and Preparedness
Climate change is a complex issue with far-reaching consequences across various sectors, including the insurance industry. In this podcast, James Handley, director of data science at LexisNexis Risk Solutions, and Heikki Vesanto, data scie…
- Why Insurers Need Efficiency and Agility to Meet Today's Challenging Market
- Meet the Luminary: Clearspeed's Alex Martin
Clearspeed's CEO explains how their AI-enabled voice analytics technology is reimagining risk assessment in this exclusive podcast. A finalist for PropertyCasualty360's Luminary award, Clearspeed has leveraged its past as a Department of D…
- Bringing Payment Processing Into the Digital Age
- Stop Leaving Risk Information at the Door: Fighting Insurance Digital Fraud in Customer Service
- Stop Leaving Risk Information at the Door: How Data and AI Can Enhance Your Property Risk Assessment Capabilities
- Using AI to Streamline Claims Operations
As organizations handle an increasing amount of data, using that data quickly and efficiently isn't always easy. That's why many are turning to AI to help with tasks such as triaging claims and providing adjustors with the right insights a…
- Navigating Profitability Challenges in the Current U.S. Auto Insurance Market
- Is the Metaverse a Mega-Risk?
- Bridging the Underinsurance Gap
Accurate reconstruction cost estimates (RCEs) are key to building strong property insurance policies. They support dependable insurance-to-value, which inform policy limits and reliable quoting, benefiting both insurers and policyholders.…
- The Future Is Now: AI, Underwriting and Small Commercial Insurance
For insurers, collecting as much information as possible is the name of the game, as it informs any number of insurance processes and ensures accurate risk assessment. With AI and machine learning, insurers now have powerful analytic tools…
- Staying Ahead of Data's Evolution
- RaaS Changes the Rating Game
Each year, carriers spend countless hours applying changes to their rating content. It's time-intensive work requiring precious resources to load only a fraction of these changes into their own rating engine. By digitizing this content, ca…
- Tapping Into AI & ML to Foster Greater Accuracy & Efficiency in Underwriting
The commercial insurance market is no stranger to advanced technology, using it to impact workflows to meet insureds' demands for faster turnaround times and greater accuracy. Now, AI and ML are being applied to commercial insurance underw…
- Why Rising Investor Interest in P&C Means Good News for the Sector
The P&C market has gone through rapid transformation in recent years, which is opening up new opportunities that are drawing investor interest to the trillion-dollar market. But what's underpinning that interest, and what does that mean fo…
- How Automated Decision Making Empowers Insurers with Speed and Transparency
The sheer volume of data insurers collect can make using it effectively an arduous task. But according to Dave Tobias, Betterview co-founder, and Rakesh Parikh, SVP of product development at OneShield Software, integrating the right data i…
- Greatest Technology Challenges for Carriers and MGAs
In Q2 of 2022, OneShield surveyed PropertyCasualty360 readers to discover insurers' biggest struggles in achieving their business goals. The survey found that almost half of respondents struggle with the same roadblock: accessing the right…
- Achieve More Precise Rating in an Unstable Auto Market
- How Insurers Can 'Leap' forward With Technology Innovation
The rapid evolution of technology has quickly transformed what customers expect, how business is conducted, and the best way to secure a competitive advantage. But this has also prompted an important question: Is it "future-proof?" That is…
- How to Strengthen Digital Objectives and Create "Minimum Lovable Products"
Satyajit Nashikkar of OneShield breaks down the concept in this exclusive podcast episode from the "Top Tech Trends From Insurance Leaders" series. Launching a new initiative often starts with creating a "minimum viable product," but for i…
- Securing Your Technology Ecosystem from Present and Future Risks
While the digital transformation has opened up new possibilities for insurance companies, it's also opened up companies to new and more sophisticated security threats designed to take advantage of vulnerabilities and exploit unknown weakne…
- How Behavioral Biometrics Is Taking on the Next Breed of Cybercriminals
As cyberthreats get more sophisticated, a new tool is emerging for carriers to fight the risk: behavioral biometrics. Find out more in this podcast with LexisNexis Risk Solutions.
- Why the Future of InsurTech Is Much More Than Just the Tech
Digital transformation was already taking hold in the insurance industry, and it's had some in the industry asking "What's next?" According to Reid Holzworth, IVANS CEO, the correct answer may be "What's now?" We recently spoke with Holzwo…
- Rising Expectations in the Home Insurance Market
In recent years, customer expectations have evolved, with people expecting faster and more convenient experiences. This trend accelerated during the pandemic, partly driven by customers wanting to minimize unnecessary in-person interaction…