From Leads to Leases - Senior Living Marketing and Sales
You’re Not Just Bringing a Glass of Water: Redefining Service in Long-Term Care with Petra Marquart
In this episode of From Leads to Leases, Jerry Vinci interviews Petra Marquart on improving service standards in long-term care. They discuss shifting from a task-based approach to a culture centered on resident dignity, leadership, and caregiver empowerment.