Breakthrough SaaS Growth with The Jasons
106: Gues: Dan Griffith - Chasing Efficiency Without Killing Growth, Invest in Customer Success, Not Cuts
Dan Griffith advises SaaS companies facing efficiency pressures in 2025 to invest in Customer Success and AI-enhanced Account Executives rather than cutting these teams. He emphasizes doubling down on analytics, proactive renewals, and defining a clear customer journey to build…