Your Health University Podcast
The Cost of Avoiding Conflict: A 3-Step Framework for Real Conflict Resolution
Show Notes Guest: Collin Stevens, Director of Employee Performance and Engagement at Your Health Host: Jamie Preston Key Topics Covered: Why unresolved conflict always impacts patient care The difference between “winning” a conflict and truly resolving it How personality and upbringing shape our response to tension A 3-step process for authentic and effective conflict resolution The importance of boundaries, vulnerability, and listening with intent How leaders can model respect and elevate team trust Collin’s 3-Step Framework: Listen to Understand – Not to win, not to respond. Get It All Out – Don’t treat half the wound and expect full healing. Find Common Ground – Set boundaries, build respect, and move forward stronger. Reflection Prompt: Who do you need to have an honest conversation with today? What’s one step you can take to start the healing process? www.YourHealth.Org