Gatekeepers, Gumption & the Gift of Nail Polish: With Taylor Austin

Highlights: Taylor’s childhood living inside an assisted living facility The art of getting past the gatekeeper with empathy and humor Why she uses ChatGPT between therapy sessions (!) Anticipating needs and avoiding preventable chaos Reframing burnout with boundaries and personal accountability What she’d change about healthcare collaboration (hint: insurance, meet simplification) Bonus: The KISS Rule, why healthcare needs less complexity and more humanity www.YourHealth.Org

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