Using AI at Work: AI in the Workplace & Generative AI for Business Leaders
Technology
About
On "Using AI at Work", your host Chris Daigle and his expert guests help business leaders, executives, and teams who want to turn artificial intelligence into a real competitive advantage. Each episode shares real-world AI applications and AI transformation stories from companies successfully using AI in the workplace to improve productivity, decision-making, and operations.You’ll hear from Chief AI Officers, innovators, and forward-thinking executives who are putting generative AI at work, from AI productivity tools and AI-powered workflows to non-technical AI training and workplace AI adoption strategies.We cover:AI for business leaders – how executives use AI to lead chan...
Episodes
- 102: The AI-Native Company: What Comes After the Org Chart with Melissa Reeve
In this episode, Melissa Reeve discusses how organizations can become AI-native. She explains why traditional organizational structures often impede AI progress and outlines how leaders can redesign roles, teams, and workflows to create ad…
- 101: How to Audit Your Dev Partner in the Age of AI with Matt Strippelhof
Matt Strippelhof, CEO/CRO of Red Hawk Technologies, shares insights on how mid-market companies can manage software development finances and operations with greater predictability. He discusses auditing dev partners, reducing tech uncertai…
- 100: Human Plus AI Strategy: Redefining Team Structure in the Age of Automation with Evan J Schwartz
Evan J Schwartz joins Chris to discuss using AI for growth and redefining team structures. They explore how AI can impact education and workforce development, and why companies should embrace AI for competitive advantage.
- 99: Using AI Automation to Build Smarter Workflows Across Your Organization with Marc Boscher
In this episode, Marc Boscher of Unito joins host Chris to discuss why organizational AI adoption often fails due to fragmented systems and data. They explore the transition from prompt engineering to context engineering and strategies for…
- 98: How to Build AI Agents That Automate Workflows Without Coding with Etan Polinger
In this episode, Etan Polinger discusses how non-technical professionals can design and build AI agents to automate business workflows. The conversation covers the fundamentals of agentic workflows, the SCOUTS framework, and practical stra…
- 97: Using AI for Customer Support: Voice AI vs Humans in Customer Service Strategy with Nathan Strum
Host Chris and Abby Connect CEO Nathan Strum discuss integrating voice AI into customer service strategies. They explore the strengths and limitations of voice AI compared to human support, emphasizing how to balance both for optimal custo…
- 96: Using AI Adoption Strategies That Actually Deliver ROI for Your Business with Jim Spignardo
In this episode, Jim Spignardo of ProArch discusses strategies for businesses to effectively adopt AI, focusing on moving from initial licensing to achieving measurable ROI through structured frameworks and data governance. The conversatio…
- 95: The Dark Side of Gen AI: When Platforms Move Faster Than Regulation with Jesse Jameson
Jesse Jameson joins Chris to discuss the risks and opportunities of generative AI, specifically focusing on voice licensing and data rights. They explore the challenges of creator consent, platform transparency, and how business leaders ca…
- 94: Using AI vs Human Intelligence: When Should Leaders Trust Machines with Vasant Dhar
Vasant Dhar, professor at NYU Stern, discusses a framework for evaluating when leaders should trust AI based on system error frequency and the consequences of those errors. The episode also covers common causes for AI project failure and t…
- 93: Using Generative AI to Develop a Winning Strategy for Business Leaders with Justin Trombold
Host Chris interviews Justin Trombold, President of Antesyn Advisors, about leading generative AI transformations. They discuss moving beyond viewing AI as an IT project and instead treating it as a strategic initiative focused on organiza…
- 92: Using AI for Smarter Marketing: Synthetic Audiences, OpenClaw & AI Agents with Justin Brooke
Justin Brooke joins Chris Daigle to discuss how synthetic audiences and AI-driven virtual focus groups can be used to test marketing campaigns, messages, and funnels. They also explore AI agent frameworks, including OpenClaw, and the secur…
- 91: Using AI in Sales to Automate Go-to-Market Execution with Jason Eubanks
Chris Daigle explores AI-native go-to-market strategies with Jason Eubanks, CEO of Aurasell AI. They discuss moving beyond incremental AI experiments to automate sales workflows, eliminate CRM tasks, and improve productivity.
- 90: Using AI at Work to Create an AI Quality Assurance System with Hernan Lardiez
Chris Daigle and Hernan Lardiez discuss the importance of AI evaluation systems, covering pre-production testing, in-production monitoring, and the use of automated pipelines for high-risk or regulated environments. The conversation also a…
- 89: Using AI at Work to Lead Through Change Without Losing Trust with Bill Gallagher
Host Chris Daigle talks with leadership expert Bill Gallagher about integrating AI into the workplace while maintaining trust and navigating organizational change. The episode examines how leaders can implement AI tools without causing emp…
- 88: Using AI at Work to Rethink People Strategy and Leadership with Kate Bravery
Kate Bravery, Global Head of Talent Advisory at Mercer, joins host Chris Daigle to discuss how AI impacts people strategy, workforce design, and leadership. They explore balancing human judgment with AI insights, ethical considerations, an…
- 87: The AI Tool Stack Every Executive Needs
In this episode of Using AI at Work, Chris Daigle discusses the concept of “thinking in AI” and provides a curated list of AI tools for leaders and knowledge workers. He also addresses concerns regarding AI job replacement and outlines pra…
- 86: Using AI at Work to Rethink How We Learn and Build Expertise
Chris Daigle interviews Panos Siozos, CEO of LearnWorlds, about the role of AI in professional learning and skill development. They discuss the importance of critical thinking, the risks of cognitive laziness, and how AI can support, rathe…
- 85: Using AI at Work to Reduce Tool Overload and Drive Real Productivity with Tim Cakir
Chris Daigle interviews Tim Cakir, founder of AI Operator, about overcoming AI tool overload in the workplace. They discuss focusing on outcomes, fostering human-AI collaboration, and guiding behavior change to improve productivity.
- 84: Using AI at Work to Optimize Workforce Scheduling and Planning with Mohamed Yousuf
Chris Daigle discusses how to optimize workforce scheduling and planning using AI with Mohamed Yousuf, founder of Smart Workforce AI. The episode covers practical applications for AI-powered forecasting, labor law compliance, and shift man…
- 83: Using AI to Scale Marketing and Revenue Teams with Patrick Leung
Chris Daigle discusses how to scale marketing and revenue teams using AI with guest Patrick Leung. The episode covers practical AI adoption, enhancing operational efficiency, and transitioning from experimental workflows to repeatable proc…
- Episode 82: Using AI at Work to Win in Search and LLM Discovery with Zak Ali
Chris Daigle interviews Zak Ali, General Manager at Finder, about the future of search and the rise of LLMs like ChatGPT and Claude. They discuss how businesses can adapt their content strategies for LLM discovery, the importance of trust…
- 81: Using AI at Work to Build Human AI Collaboration and Transform Processes
Chris Daigle and guest Geoff Gibbins discuss AI transformation in the workplace, focusing on moving beyond simple automation to re-engineering workflows. They explore human-AI collaboration, the development of critical thinking skills, and…
- 80: Using AI at Work to Evolve Content Strategy and Audience Growth with Michael Stelzner
Michael Stelzner, founder of Social Media Examiner, discusses how AI tools can be integrated into content creation and audience growth strategies. He and host Chris Daigle explore balancing automation with human creativity, SEO shifts, and…
- 79: Using AI at Work to Reimagine Marketing and Customer Experience with Etan Polinger
In this episode, Etan Polinger joins Chris Daigle to discuss the integration of AI in marketing, customer experience, and brand strategy. They explore practical approaches to implementing AI tools for improved operations and personalizatio…
- 78: Using AI at Work to Rethink Talent and Workforce Strategy with Peter Cappelli
Chris Daigle and Professor Peter Cappelli discuss the impact of AI on workforce strategy, hiring, and talent management. They examine the realities of job displacement, the necessity of human judgment in decision-making, and strategies for…
- 77: Using AI at Work to Fix Business Bottlenecks with Chris Duffy
AI strategist Chris Duffy joins Chris Daigle to discuss responsible AI adoption in the workplace, focusing on leadership alignment, identifying business bottlenecks, and the role of fractional Chief AI Officers. They explain why successful…
- 76: Using AI at Work to Build Creative Strategy with Allen Martinez
Allen Martinez, founder of Noble Digital, joins host Chris Daigle to discuss how AI is influencing creative strategy, data-driven storytelling, and business growth. They explore integrating AI into marketing workflows, balancing machine in…
- 75: Using AI at Work to Activate Humans in the Workplace with Kristin Ginn
Chris Daigle and guest Kristin Ginn discuss why organizational AI adoption often fails due to human factors rather than technology. The conversation focuses on strategies for leaders to enable employees through mindset shifts, habit buildi…
- 74: Using AI at Work to Rethink Roles, Risk, and Readiness with Zac Engler
Chris Daigle discusses AI adoption in the workplace with Zac Engler, author of Turning On Machines. They cover the Crawl-Walk-Run framework, managing organizational risk, deploying agentic workflows, and the evolving relationship between h…
- 73: Using AI at Work for Small Business Adoption and Team Alignment with Maria Elena Duron
Chris Daigle and guest Maria Elena Duron discuss strategies for small and mid-sized businesses to adopt AI. They cover change management, the formation of AI councils, building internal policies, and using tools like Custom GPTs and Notebo…
- 72: Using AI at Work for SaaS Advantages and Organizational Change with Jim Curry
Host Chris Daigle discusses AI's impact on business strategy and organizational design with guest Jim Curry. The episode explores why SaaS companies are well-positioned for AI integration, how to avoid common adoption pitfalls, and why foc…
- 71: Using AI at Work for SEO, Authentic Content, and the Future of Search with Bruce Clay
Chris Daigle interviews SEO expert Bruce Clay about the impact of artificial intelligence on search, search engine rankings, and content strategy. The discussion covers how AI tools can be used for content development while emphasizing the…
- 70: Using AI at Work for Smarter Marketing Attribution and Ad Spend Measurement with Jeff Greenfield
Jeff Greenfield, CEO of Provalytics, discusses how AI-driven attribution is transforming marketing measurement and ad spend analysis. The conversation covers the limitations of last-click attribution, the importance of modeling cross-chann…
- 69: Using AI at Work with Peter Swimm: From SaaS to Conversational Workflows
In this episode, Peter Swimm discusses how he utilizes conversational AI and local models to replace traditional SaaS tools with personalized, voice-driven workflows. He shares insights from his experiment running a business through conver…
- 68: Using AI at Work Without Being Replaced with Steff Vanhaverbeke
Chris Daigle discusses how professionals can thrive alongside AI with guest Steff Vanhaverbeke, author of 'Being Replaced: The Five Human Skills AI Cannot Automate.' The episode explores the Cognitive Agility Framework and how human-centri…
- 67: Using AI and Automation to Scale Lead Generation with Jay Feldman
In this episode, Jay Feldman discusses how AI and automation tools, such as cold email and omnichannel outreach, can be used to scale lead generation. He also explores strategies for building an AI-powered sales system and balancing automa…
- 66: Using AI Agents at Work: Governance, Security, and Real-World Wins with Oren Michaels
Chris Daigle discusses the implementation of AI agents in the workplace with Oren Michaels of Barndoor.ai. They cover governance, security, the Model Context Protocol (MCP), and real-world productivity applications in finance, marketing, a…
- 65: Using AI at Work to Transform Learning and Leadership with David Martelli
David Martelli, founder of Guildhall Studios, discusses with host Chris Daigle how business leaders and educators can implement generative AI in the workplace. The conversation focuses on practical strategies, the MAP framework, and balanc…
- 64: Using AI for Building Internal AI Teams with Diane Hammond
Chris Daigle speaks with Diane Hammons of WG Content about building internal AI teams through the company's "AI Pathfinders" group. They discuss governing AI adoption, overcoming resistance, addressing security, and transitioning to genera…
- 63: Using AI for Content, Analytics, and SEO with Debra Andrews
Chris Daigle speaks with Debra Andrews of Marketri about integrating AI into B2B marketing. They discuss using AI for content, analytics, and generative engine optimization while maintaining client trust and team buy-in.
- 62: Using AI for Custom Worklow Solutions with Andrew Amann
Chris Daigle interviews Andrew Amann, CEO of NineTwoThree, about building AI products and implementing deep workflow automation in enterprise settings. They discuss the differences between superficial AI use and complex systems integration…
- 61: Using AI for Seamless Workplace Booking with Khurram Sheikh
In this episode, host Chris Daigle interviews Khurram Sheikh, CEO and founder of CXAI, about how the company uses AI to manage workplace logistics, including desk and meeting room reservations for hybrid work. They discuss the platform's r…
- 60: Using AI to Drive Organizational Change with Sara Flowers
Host Chris Daigle discusses organizational change and AI integration with business strategist Sara Flowers. They explore methods for using generative AI to optimize operations, enhance productivity, and manage team change in business setti…
- 59: Using AI for Agentic Workflows and Personalization with Claire Bouvier
Chris Daigle interviews AI expert Claire Bouvier about the role of AI agents in business and personal productivity. They explore topics including voice AI, neurodivergent-friendly workflows, strategic thinking, and using AI to enhance huma…
- 58: Using AI for Building Multi-Agent Systems with Jake George
In this episode of Using AI at Work, Chris Daigle interviews Jake George of Agentic Brain about the practical applications of AI agents in sales and business operations. The discussion covers how companies can implement AI systems to autom…
- 57: Using AI for Training and Custom Copilots with Mike Allton
In this episode of Using AI at Work, host Chris Daigle interviews content strategist Mike Allton about integrating AI into business and marketing. They discuss AI literacy, practical adoption strategies, and the use of AI tools like Gemini…
- 56: Using AI for Community-Driven Education with Angie Carel
Host Chris Nagle speaks with AI consultant and community builder Angie Carel about the challenges of AI adoption in the workplace. They explore the necessity of AI literacy, the role of community-driven education, and the importance of hum…
- 55: Using AI for Upscaling Your Career Trajectory with Chris Daigle
In this episode, host Chris Daigle and guest host Segovia Smith discuss using AI to advance professional careers, the role of Chief AI Officers, and how individuals can future-proof their skill sets. They also explore AI integration for bu…
- 54: Using AI for Empowering Neurodivergent Thinkers with Matt Ivey
Host Chris Nagle talks with Dyslexic.AI founder Matt Ivey about the impact of artificial intelligence on neurodivergent individuals. They discuss how various AI tools can assist with communication and professional development.
- 53: Using AI for Time-Saving Wins for Entrepreneurs with Jonathan Mast
Jonathan Mast joins host Chris Daigle to discuss leveraging generative AI for business efficiency and productivity. They explore strategies for crafting effective prompts, automating workflows, and debunking common AI security myths.