Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals
Education & Explainer
About
Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a travel business where you can focus on what you love doing. Creating memorable travel experiences for your clients. Here you'll learn new strategies on the 'business' side of things.
Episodes
- Beyond the Booking: A New Way Travel Advisors Can Create Meaningful & Intentional Travel Experiences
In this episode, Roslyn Ranse is joined by Sahara Rose De Vore, Founder and CEO of The Travel Coach Network, a global community focused on bringing a more human-centred and emotional approach to travel. Together they explore how travel pro…
- What Archery Taught Me About Running a Travel Business
What can learning archery teach you about running a travel business? In this episode of the Travel Agent Achievers Podcast, Roslyn Ranse shares a personal story about stepping away from work, trying something completely new, and the unexpe…
- Body Burnout, Prolonged Stress & High-Functioning Women in Business with Filipa Bellette
As we move into 2026, many travel advisors and agency owners are quietly running on empty. Not because they don't love what they do, but because their bodies are carrying years of prolonged stress, responsibility and pressure from running…
- Turn Imposter Syndrome into Your Superpower with Christine Corcoran
In this episode of the Travel Agent Achievers Podcast, Ros is joined by Christine Corcoran, confidence coach and best-selling author of Turn Impostor Syndrome into Your Superpower . Together, they explore why imposter syndrome shows up so…
- Behind the Scenes of a High-Touch, High-Volume Travel Business with Ali Raymer
High-touch service doesn't happen by accident. It's built through systems, boundaries, and smart decisions behind the scenes. In this episode, Roslyn is joined by Ali Raymer, a senior travel advisor based in the US with Picture This Travel…
- Booked + Busy: How to Build an Email System That Actually Converts
In this episode of the Travel Agent Achievers Podcast , Roslyn is joined by email marketing specialist of Moxie & Forth, Kaytee Fisher to unpack what it really takes to build an email system that converts without overwhelm or burnout. Kayt…
- Your 2026 Business Dashboard: The KPIs Every Travel Advisor Needs
This year isn't about doing more. It's about knowing what's actually working. In this solo episode, Roslyn kicks off 2026 by sharing a calm, CEO-level approach to KPIs and how travel advisors can use them to gain clarity, reduce overwhelm,…
- Facebook Ads That Work: Visibility, Targeting and Sustainable Marketing with Natalie Alaimo
In this episode, Ros chats with Facebook and Instagram Ads Strategist Natalie Alaimo about how travel professionals can use paid ads to increase visibility, attract their ideal clients, and grow their business sustainably. They discuss the…
- Why families aren't booking with travel advisors and how to change that.
Recent research released shows an area in travel, that has a unique opportunity right now. Family and multigenerational travel. The research I read showed that currently only 19% of families book through a travel advisor even though 92% pl…
- Redefining Success: Building a Travel Business That Supports Life's Next Chapter with Lyndall Collins
In this inspiring episode, Ros sits down with long-time friend and award-winning itravel advisor, Lyndall Collins, to talk about what it really means to build a travel business that grows and adapts with life. With over 30 years in the ind…
- Building a Team and Thriving Travel Business with Systems with Holly Velardo
In this spontaneous and heartfelt conversation, Ros chats with long-time Achievers member Holly Velardo, founder of HollyDay Travel, about the power of systems and how they've been the foundation for her business growth. Holly opens up abo…
- The Unsexy Work that Pays Off: Why the Boring Stuff Builds Your Travel Business
Most travel advisors don't want to think about systems. They want to focus on clients, marketing, or the fun side of travel. But here's the truth: it's the unsexy work behind the scenes that builds the strength of your business. In this sh…
- Behind the Travel Business: A Conversation with My Husband, Clint Ranse
What's it really like being married to a travel advisor? In this personal episode, Roslyn sits down with her husband, Clint, to share the real-life ups and downs of managing business, family and travel as a couple. From navigating time zon…
- Flying, Family, and the Funny Truths Kids Tell - A Conversation with Jackson Ranse
In this milestone 100th episode of the Travel Agent Achievers Podcast, Ros takes a heartfelt detour from the usual business chat and invites a very special guest to the mic, her 10-year-old son, Jackson. With honesty, humour, and a good do…
- Spotting the Signs: When Is It Time to Get Help in Your Travel Business with Redrose Remata
Feeling overwhelmed trying to do all the things in your travel business? In this episode, Ros chats with her General Manager, Redrose, about knowing when it's time to get help. With years of experience in outsourcing, offshore recruitment,…
- Make or Break: Why the Next 90 Days Could Define Your Year
Is your travel business off track? Or just ready for a reset? In this mid-year reset episode, travel business mentor and coach Roslyn Ranse shares strategies to refocus your goals, overcome cash flow challenges, and finish 2025 strong. You…
- AI-Powered Travel Marketing: Human-First Strategies That Convert with Bronwyn White
AI isn't here to replace travel advisors, it's here to support you. In this episode, Ros chats with travel researcher, futurist, and AI strategist Bronwyn White about how to use human-first AI tools to streamline your content, save time, a…
- Designing purposeful experiences beyond the bike ride with Claire Baines
In this episode of the Travel Agent Achievers Podcast, I'm thrilled to welcome Claire Baines, CEO of Hands Across the Water and an absolute powerhouse when it comes to creating experiences that truly matter. Claire isn't your typical trave…
- Building legacy through leadership: Leading through crisis with Peter Baines of Hands Across the Water
In this deeply inspiring episode of the Travel Agent Achievers Podcast, Ros welcomes Peter Baines OAM, a remarkable leader whose journey from crisis zones to creating a life-changing legacy will leave you feeling motivated and hopeful. Pet…
- Structure, Sustainability & Stronger Client Relationships with Sammi Jaeger
Burnout, boundaries, and building a business you love. In this episode of the Travel Agent Achievers Podcast, I'm joined by Sammi Jaeger. Life strategist, business consultant, and creator of the "Fuelled Up Life" framework. Sammi shares he…
- What I'd Focus on If I Were Starting My Travel Business Today
Are you feeling torn in all directions in your travel business? Wearing all the hats from sales and marketing to admin and client service? You're not alone, and in this episode, Ros is diving into what she'd focus on first if she were star…
- From Swim Mum to CEO: How I Juggle Business, Mentoring, and Life
Have you ever wondered how people juggle growing businesses, family life, and everything in between? In this special behind-the-scenes episode, Roslyn pulls back the curtain and shares a real, unfiltered look into a day in her life as a tr…
- It's Not Just a Testimonial, It's Trust: Why Feedback Fuels Growth
In this episode of the Travel Agent Achievers Podcast, Ros chats with returning guest and founder of Travel Agent Finder , Anna Shannon. Sharing the real power behind gathering client feedback and why we need to move beyond the word testim…
- Confidence, Connection & Conversions: Why Listening is Key in Travel Sales
Sales can feel overwhelming for travel advisors, but it doesn't have to be that way. Building a business involves sales of course! In this episode, Nicole O'Sullivan, a sales expert with 20+ years of experience (mostly in the travel indust…
- Truth Bombs on Digital Marketing for Travel Advisors with Wendy Addinsall
In today's competitive digital landscape, having a strong online presence is essential to attract and retain customers. This week on the Travel Agent Achievers Podcast, Ros is joined by Wendy Addinsall from RedGrape Social, a digital marke…
- Why attending events is Important as a Travel Business Owner
Are Travel Business events on your calendar? I'm sure you have LOTS of travel events in your calendar.. And in this episode I share why I have made them an important part of my yearly planning sessions. Even though you may think attending…
- A Fresh Approach to Managing Cash Flow for Travel Agents
Managing your business finances is important for any entrepreneur. But it can also feel overwhelming if it's not a natural skill. In the latest episode of the Travel Agent Achievers Podcast, Ros chats with Victoria Berry, who's an accounta…
- Your Brand Identity with Canva Certified Expert - Rebecca Flint
In this insightful episode, I have the pleasure of hosting Rebecca Flint, a distinguished Canva Certified Expert whose extensive background in design and branding offers invaluable insights for travel professionals seeking to establish a c…
- Lessons learnt - Burning the candle till it blows out
"You really can't plan, organise, be efficient, or effective when you are coming from a place of chaos." Recently traveling over the Christmas period I learnt a thing or two and I am the first to admit my own faults. (I too am no stranger…
- The Introvert-Extrovert Dynamic: Mastering Networking with Jaimie Abbott
In this episode I once again had the pleasure of hosting Jaimie Abbott. Many recognise her from her tenure with the Royal Australian Air Force and her role as a politician. Additionally, she's the founder of Paid to Speak. Throughout our c…
- Becoming a 'Local Hero' when Marketing your Travel Business
In the insightful episode, Ros had the privilege of speaking with Hayley Osborne, the multi-talented marketer and business owner, who contributed valuable insights into the world of travel marketing. Hayley shared her extensive experience,…
- My opinion on coaches and mentors
In this thought-provoking episode, Ros shares her insights and personal experiences surrounding the importance of coaches and mentors, especially in the business world. Drawing from her own background, she reflects on her time working at M…
- Negotiation in your Travel Business. Necessary? YES
In this episode, Roslyn gets together with Glin Bayley from The Value Negotiator for a heart-to-heart discussion. They kicked off the talk highlighting the difference between arguing a point and reaching a deal. Glin makes it clear that ne…
- Business Lifecycle - What to prioritise and when with Owen Cope
Business Success. It can mean so many things to so many different people. In this episode, Roslyn Ranse of Travel Agent Achievers and her guest - Owen Cope, a business strategist and someone whom has been behind the scenes of many successf…
- Delighting Clients with Travefy - Time Saving, Systemising and showcasing YOUR expertise
'Acts of Service' is one of my love languages. Yet - this podcast episode isn't about that.. Stephanie Gries of Travefy and I, Ros, are talking about going above and beyond for travel clients in a way that isn't intrusive, is 'smart' in ho…
- Blurring the Lines between Tour Operators and Travel Advisors: Does it Matter in a Unified Travel Industry?
A conversation that I have had and I want to continue to have is what our roles are within the Travel industry, but also how we can all do better in our businesses and how we can work together to ensure we are strong. This episode with Bre…
- Adding 'Groups' & Creating a System for them Inside your Travel Business
Groups as part of your Travel Business Mix can be very rewarding. You can predict future sales and you can plan a lot of experiences far in advance, which helps with your pipeline. In this episode I share my own experience as well as the "…
- How to gain more with just Ten Seconds of Courage
Nadine Champion is an inspiring speaker, martial arts teacher and author. She has dedicated over 35 years of her life to studying martial arts and discovering practical tools for strengthening the mind, developing resilience and building c…
- Planning for and Achieving YOUR Travel Business Goals for 2023
You've hit the ground running, I know. Clients are demanding your attention and time and I am hearing that as 'people pleasers' a number of Travel Advisors are starting to feel the effects of burnout and it's only February! Did you take ti…
- You need these skills to sustain, build and grow your Travel Business. Discussing money with Mel Browne
Managing finances is a part of running a successful travel business. As a business owner, you should be able to track how much your business will make and the financial position you will be in by making the changes that work for your busin…
- Checking in on Kristy's Travel Business 18months later (TravelMoore)
We spoke with Kristy in August 2021. Now - 18 months later, it's awesome to check in with Kristy and hear about the progress she has made. When we first chatted on Episode #46 https://www.travelagentachievers.com/episode46 where she shared…
- A new way to be seen with YOUR Ideal Clients
Travel Agent Finder was created by Anna Shannon. A Travel Agent pre-covid. Anna and Ros discuss the idea and concept behind Travel Agent finder and how the need to build something that helped the industry through the pandemic became a pass…
- Growing your Business Using the Power Of Community And Social Media
Being a 'mumpreneur' doesn't have to mean choosing between being a business owner and mother. It can mean balancing the demands and stresses of running a business, as well as doing it all from home—being a parent, spouse, and caregiver and…
- Mastering Public Speaking - whether you are at an event or online
Now that we are coming back together in person in addition to all the 'online' work we have been doing, learning how to communicate effectively and with conviction is a skill we can always use. Public Speaking as Travel Professionals isn't…
- The Impact "Learning & Implementing" can have on your Travel Business
Everyone has a different approach to learning, there is no denying its importance ― it makes you adhere to new and better work processes and systems. Some people like to learn and absorb, whilst others, learn and take action. Risking tryin…
- Accountability: How can it help you improve your travel business.
Your travel business, just like any living thing, has its ups and downs throughout the day. It's impossible in my opinion to be highly productive all the time. (Though I am sure you try to be) When it comes to success, I firmly believe tha…
- What Traveling gives me from a "Business" perspective
Being a travel business owner is both exciting and challenging. Some days you feel full of energy, while other days it feels like the effort is draining you. Thus, traveling is a great way to take a break from your business and recharge yo…
- Travel Business Webinars: A Great Marketing Strategy to Engage with your Clients
In this new era of the COVID-19 pandemic, how do you navigate this new era? Everybody is busy, so how can you get your clients engaged? Over the last couple of years in particular, Travel Business owners have increasingly turned to online…
- This made me MAD. And I don't normally get on the defensive like this
I'm a pretty relaxed kinda person. I don't normally get worked up over things and I NEVER explode or react in a way that would normally be considered an outburst. Let's just say I am cool under pressure (it's actually where I work best.) H…
- Handling new enquiries when they may not be your Ideal Clients
As a travel business owner/advisor/experience creator, our goal is always to create seamless and memorable travel experiences for our clients. However, what happens when we have a lead who seems like an unlikely prospect? Should we reject…