The HOA Pros Podcast

Business & Finance

About

Learn from the vast experience of real-life community association professionals. We aim to entertain and educate the masses on HOA's and the professionals that serve them.

Episodes

  • #231 - Tia Fleming & Melissa Matlock

    Tia Fleming and Melissa Matlock from CalWEP join The HOA Pros Podcast to discuss AB 1572, a California law impacting HOAs. They cover non-functional turf, water conservation, and the potential for fines and enforcement by 2029. The episode…

  • #230 - Ryan Touchi

    Ryan Touchi of PCX shares his path in the HOA industry and details the services offered by his company, including window cleaning and power washing. He also highlights the benefits of industry engagement and a unified contact model for cli…

  • #229 - Anthony Abarca

    Anthony Abarca of Abarca Landscape discusses the company

  • #228 - Gabe Ponce and Michele Campbell CWM, QWEL AWWA

    Gabe Ponce and Michele Campbell discuss California AB 1572, detailing its implications for HOA landscape practices and regulatory compliance. The episode covers preparation strategies, potential impacts on associations, and highlights avai…

  • #227 - Russell Carpe

    In this episode of The HOA Pros Podcast, Russell Carpe reflects on his career in the HOA industry, his retirement journey, and his continued engagement through partnerships and mentorship. The discussion also touches on the importance of r…

  • #226 - Nick Zafirakos

    Nick Zafirakos, founder of Overwatch Defense International, shares his unique path into the HOA industry on The HOA Pros Podcast, discussing perspectives on service, professionalism, and purpose shaped by his life experiences, including ex…

  • #225 - Chris Booth & Tony Medina

    Chris Booth and Tony Medina of Whitestone Industries join The HOA Pros Podcast to discuss the company's expansion into roofing and full exterior services. They also cover their work on balconies under SB 326, including the architectural, e…

  • #224 - **ACCREDITED** Hidden Risks of Below-Grade Maintenance for Pros

    This episode of The HOA Pros Podcast discusses the hidden risks associated with below-grade maintenance for professionals. The content is approved by CAMICB for one hour of continuing education credit for CMCA® certification.

  • #223 - Guillermo Amador Sr., CCIP & Luz Veloz, CCIP

    Guillermo Amador Sr. and Luz Veloz share their experience building Customized Guard Services, focusing on security strategies for HOAs, including the role of a Command Center and expectations from security vendors. They also detail their s…

  • #222 - **ACCREDITED** Investing HOA Funds the Right Way for Pros: Policy, Safety, and Strategy for Boards & Managers

    This episode covers accredited investing of HOA funds, detailing policy, safety, and strategy for boards and managers. It is approved for one hour of continuing education credit by CAMICB for the CMCA® certification.

  • #221 - Arthur Beisner

    In this episode, Arthur Beisner of Transworld Business Advisors shares insights on selling businesses, covering the current M&A landscape, common pitfalls for owners, and the role of private equity. He provides guidance on preparing for an…

  • #220 - Adam Heard & Kellen Marruffo

    Adam Heard and Kellen Marruffo from Butter Gutters join The HOA Pros Podcast to discuss their company's rapid growth, detailing their first year in business and the 400% expansion experienced. They also touch on the realities of scaling a…

  • #219 - Jeremy Lara

    Jeremy Lara from Baja Roofing shares insights on roofing services for HOAs, highlighting the company's family-owned, relationship-driven approach and focus on maintenance and repairs. He also expresses gratitude for industry connections.

  • #218 - Justin White

    Justin White, CEO of K&D Landscaping, Inc., joins The HOA Pros Podcast to discuss the evolving landscape industry, including water management, AI, and emerging technologies like robotic mowers. He covers practical operational impacts and c…

  • #217 - Jim LeCourt & Wayne Taylor

    Wayne Taylor and Jim LeCourt share insights on building a legacy, effective leadership, and sustainable growth through brand partnerships rooted in shared values. They emphasize employee retention and customer care as integral to long-term…

  • #216 - Megan Q. Smith

    Megan Q. Smith discusses her family legacy in community management with Maredith Management, focusing on team retention, the importance of HOA professionals, and her passion for elevating the industry.

  • #215 - Kylie Decker & Danielle Fragalla

    This episode features Kylie Decker of Powerstone Property Management and Danielle Fragalla of PCRF, discussing Powerstone's 15-year support for the Pediatric Cancer Research Foundation and their upcoming 'Reaching for the Cure' event.

  • #214 - **ACCREDITED** Pathway to PCAM for Pros

    This episode discusses the ACCREDITED Pathway to PCAM course, which offers 1 hour of continuing education credit for the CMCA® certification, approved by CAMICB. Listeners can receive a certificate by following instructions provided in the…

  • #213 - William Griffith

    William Griffith of The March Group joins The HOA Pros Podcast to explore the evolution of community management and HOA financial planning. He contrasts current asset protection with historical practices and emphasizes the importance of re…

  • #212 - Kelly Zibell, AMS, PCAM

    This episode features Kelly Zibell, AMS, PCAM of Communitas, discussing her involvement with CAI National, the Managers Council, and her advocacy for the HOA profession. She also expresses gratitude for her supporters.

  • #211 - **ACCREDITED** Managing Utility Costs for Pros

    This episode discusses managing utility costs and is approved by CAMICB for 1-hour CMCA® continuing education. Listeners can earn credit by following specific instructions provided in the episode.

  • #210 - Nicole Peterson & James Beard

    James Beard and Nicole Peterson join The HOA Pros Podcast to discuss current staffing challenges in the HOA industry, navigating difficult clients, and the importance of mental health and team support. They also express gratitude for colle…

  • #209 - Debra Warren

    The HOA Pros Podcast features Debra Warren, VP of Learning & Development at Associa, discussing leadership, community building, and John Carona’s book, Common Interest 3. The conversation covers practical strategies, the importance of basi…

  • #208 - **ACCREDITED** Working Remote Successfully for Pros

    This episode covers working remotely successfully and is approved by the Community Association Managers International Certification Board (CAMICB) for continuing education. Listeners can receive a certificate for 1 C.E. credit by following…

  • #207 - Colby Kuhn & Greg Borzilleri

    Greg Borzilleri and Colby Kuhn from The Arbor Group join The HOA Pros Podcast to discuss tree care, its relationship to fire prevention, common pests and diseases, client transparency, and the importance of historical data. They also addre…

  • #206 - Adam Armit

    Adam Armit joins The HOA Pros Podcast to share insights on the HOA industry, focusing on competitor relationships and the importance of vendor mixers. He also expresses gratitude for Paul Kapsch and emphasizes collaboration within the fiel…

  • #205 - **ACCREDITED** Pool Renovations for Pros

    This episode details ACCREDITED Pool Renovations for Pros, a course approved by CAMICB for 1 hour of continuing education credit towards CMCA® certification. Listeners can obtain a numerical code during the show to receive their certificat…

  • #204 - Shawn Hill

    Shawn Hill from Stormwater Innovative Solutions explains stormwater systems for HOAs, covering regulations and their omission in reserve studies. He expresses gratitude for the CACM team.

  • #203 - **ACCREDITED** Repainting Your HOA for Pros

    This episode discusses the ACCREDITED Repainting Your HOA for Pros course, which offers 1 hour of continuing education credit for CMCA® certification. Instructions are provided on how to obtain the credit by listening to the episode and su…

  • #202 - **ACCREDITED** Loans and Reserves: Financing Strategies for Pros

    This episode discusses ACCREDITED Loans and Reserves, covering financing strategies relevant to HOAs. It is approved by CAMICB for continuing education credits for CMCA certification.

  • #201 - Tom Dippold

    Tom Dippold, now leading Action Property Management, transitioned from hospitality to community association management. This episode explores the Millennium Tower

  • #200 - Ross Chun

    The HOA Pros Podcast celebrates its 200th episode featuring Ross Chun. Topics include CAI-OC President Mike's future plans and CAID's success, alongside Ross Chun's thoughts on volunteerism and his new culinary venture, The Ohana Chef.

  • #199 - Lisa Sussman & Krystyn Roman

    Krystyn Roman and Lisa Sussman from ServPro San Diego & Newport Beach join the HOA Pros Podcast to share their experiences tackling difficult property restoration projects, including high-rise losses, condo claims, and wildfire responses.…

  • #198 - **ACCREDITED** Fire & Smoke Claims for Pros

    This episode discusses accredited fire and smoke claims for professionals. It is approved by CAMICB for 1-hour continuing education credit for the CMCA® certification. Instructions are provided to obtain the credit via a numerical code sha…

  • #197 - Heather Miller & Alyson Millon

    Heather Miller and Alyson Millon of Rubin Properties join The HOA Pros Podcast to discuss their leadership approach, focusing on customer service and growth. They also touch upon emergency preparedness and proactive community management.

  • #196 - **ACCREDITED** Water Damage and Predictive Maintenance for Pros: The Cost of Waiting

    This episode details an ACCREDITED course on water damage and predictive maintenance, approved by CAMICB for CMCA® certification continuing education. Listeners can earn 1 credit hour by obtaining a numerical code from the episode and emai…

  • #195 - Matt D. Ober, ESQ. CCAL

    In this episode of The HOA Pros Podcast, Matt Ober, president-elect of CAI National, shares his thoughts on the new California legislation AB103 and its implications for HOAs. He also discusses his personal experience of losing his home in…

  • #194 - Noah Jackson, MS

    Noah Jackson, MS, CEO of Third Party Voting, shares insights on the evolution of HOA elections, the rise of third-party inspectors, and preparing boards for electronic voting. He also discusses common election pitfalls and the importance o…

  • #193 - Donny Disbro

    This episode features Donny Disbro, Senior Vice President of Sales at Communitas, discussing his focus on people over profit in the HOA industry and advocating for community managers. The conversation highlights leadership and making bold…

  • #192 - **ACCREDITED** Assessment Collection Recovery for Pros

    The HOA Pros Podcast episode on ACCREDITED Assessment Collection Recovery for Pros details how to obtain 1 hour of continuing education credit for the CMCA® certification. Instructions are provided to listen for a numerical code to be emai…

  • #191 - Kendrah Kay, CAMEx, CCAM, CMCA

    Kendrah Kay, Chief Client Officer at Powerstone, joins The HOA Pros Podcast to discuss HOA management, including managing burnout, board interactions, personal branding, and fee strategies. She also reflects on her career path and expresse…

  • #190 - **ACCREDITED** Backflow Prevention for Pros

    This episode covers ACCREDITED Backflow Prevention for Pros, a course offering 1 continuing education hour for CMCA® certification, approved by CAMICB. Listeners can obtain a certificate by following specific instructions, including findin…

  • #189 - Nick Gambino, CMCA

    Nicolas Gambino, CMCA joins the HOA Pros Podcast to discuss the gap in understanding between HOAs and managers. He also shares his passion for mentoring future community managers and his personal philosophy drawn from Don Miguel Ruiz's The…

  • #188 - Dawn M. Bauman, CAE

    Dawn M. Bauman, CAE shares insights and reflections days before becoming CAI’s CEO, discussing her industry vision and appreciating outgoing CEO Tom Skiba. The conversation was recorded live at CAI’s National Conference in Orlando.

  • #187 - Nick Mokhlessin & Jonathan Caceres

    Nick Mokhlessin and Jonathan Caceres of Everthrive Landscape Inc. share their experiences in the HOA industry, covering their founding, partnerships, mentorship, and future goals. The episode also thanks sponsors.

  • #186 - Nate Adams

    Nate Adams from SMWD joins The HOA Pros Podcast to discuss water resiliency and collaboration with HOAs. Topics include promoting water efficiency, the SMWD Water Festival, and resources for communities, emphasizing peer recognition for ma…

  • #185 - **ACCREDITED** Balancing HOA Board Priorities vs. Resident Needs for Pros

    This episode of The HOA Pros Podcast, accredited by CAMICB, discusses balancing HOA board priorities with resident needs. It offers 1 hour of continuing education credit for CMCA® certification upon completion.

  • #184 - Dilip Khatri, PhD SE

    This episode features Dilip Khatri, PhD SE, who shares his experiences in engineering, stand-up comedy, world travel, and documentary filmmaking, highlighting his diverse interests and achievements.

  • #183 - Abby Pearose & John Percy

    Abby Pearose and John Percy from Blueray Aquatics explain their comprehensive pool management services, covering maintenance, construction, staffing, and safety. They highlight the importance of communication for successful pool operations…

  • #182 - Alexandra & Justin Breckenridge

    Alex and Justin Breckenridge share insights on their experience transitioning from community management to becoming vendors in the HOA industry. They discuss the realities of vendor work, including late meetings, environmental testing requ…