The Fleet Success Show
Business & Finance
About
Welcome to the Fleet Success Show, a podcast dedicated to talking about the fundamentals, standards, and best practices that empower today's fleets to achieve fleet success. Let's get into the show!
Episodes
- Episode 227: The Hidden Costs Killing Fleet Operations (It’s NOT What You Think)
This episode of The Fleet Success Show features Facundo Tassara and Brett Dashe discussing the hidden costs associated with fleet repairs. They explore how downtime, inefficiency, and a lack of visibility can impact fleet budgets.
- Fleet Management 101: The Low-Hanging Fruit Most Fleets Ignore
This episode of The Fleet Success Show, titled "Fleet Management 101: The Low-Hanging Fruit Most Fleets Ignore," features Facundo Tassara and Steve Saltzgiver. They discuss easily implementable strategies for improving fleet efficiency, sa…
- Episode 225: Are Certifications Still Worth It? The Truth About ASE, CAFM & Fleet Leadership
This episode of The Fleet Success Show discusses the diminishing value of certifications like ASE and CAFM due to the technician shortage. Hosts Josh Turley and Drew Morrow explain the risks of lowering standards, the difference between fa…
- Episode 224: Fleet Fraud Is Getting Smarter (Here’s How Fleets Fight Back)
This episode discusses the evolution of fleet fraud, including AI-driven scams and account takeovers, and outlines defense strategies for fleet managers. Experts Wil Fitzgerald and Josh Turley cover fraud prevention methods, the importance…
- Episode 223: Outsourcing in Fleet: How to Know What to Sublet, When, and Why
In this episode, RTA
- Episode 222: Fleet Management 101: Nobody Teaches Fleet Management
This episode discusses the evolution of fleet leadership, emphasizing the importance of translating technical KPIs into business impact and storytelling. It covers how fleet managers can use data to eliminate blind spots, improve asset ava…
- Episode 221: The State of Fleet Management: Education, AI, and the Technician Crisis with NAFA’s CEO
NAFA CEO Bill Schankel joins host Marc Canton to discuss the evolving landscape of fleet management. They cover the growing importance of education and certification, the impact of AI and data platforms, the critical technician shortage, a…
- Episode 220: Motor Pools Are Back: Right-Size Your Fleet Without Breaking Operations
This episode explores the resurgence of motor pools as internal rental programs. It details how optimizing vehicle utilization, understanding demand timing, and right-sizing the fleet to 80-85% can significantly reduce costs and improve op…
- Episode 219: Stop Guessing at Downtime: Status Strategy for Better Availability
This episode features Marc Canton and Andrew Finch discussing the strategic use of fleet asset and work order statuses. They explain how granular statuses can identify bottlenecks like parts delays or vendor issues, moving beyond a generic…
- Episode 218: Fleet Predictions 2026: AI Hype, Technician Shortages, and the Next Era of Fleet Managers
This episode of The Fleet Success Show discusses 2026 fleet predictions, including the hype around AI and the need for smart integration, the ongoing technician shortage and potential solutions, and the shift towards data-driven fleet lead…
- Episode 217: Why Replacement Planning Solves 95% of Your Problems
In this episode, Steve Saltzgiver and Marc Canton explore strategic fleet replacement planning. Saltzgiver shares insights on how data-driven decisions in replacement planning can lead to significant savings and improve overall fleet perfo…
- Episode 216: The Rise of the Tech-Savvy Fleet Manager
This episode of The Fleet Success Show discusses the shift towards tech-savvy fleet managers, driven by retiring Baby Boomers and new leaders from outside the industry. Marc Canton and Jenelle Hansen cover the importance of data analysis,…
- Episode 215: Fleet Management 101: How to Become a Great Fleet Supervisor
Brendan Hunt discusses his progression from technician to fleet supervisor, emphasizing the importance of people, processes, documentation, and standardization in managing a large government fleet. The episode offers insights for aspiring…
- Episode 214: How Centralizing Fleet Operations Saved a University Thousands
Lincey Araya discusses her experience centralizing fleet operations at the University of South Florida, transforming a fragmented system into an efficient, service-based model. She details strategies for overcoming resistance, building col…
- Episode 213: Why Your Replacement Plan Is Sabotaging Your Fleet
This episode of The Fleet Success Show discusses the pitfalls of reactive vehicle replacement planning, featuring insights from RTA CEO Josh Turley and Fleet Management Analyst Griffin Scott. They explain how this approach negatively impac…
- Episode 212: Why Fleet Education is Booming, and What It Means for the Future of the Industry
Marc Canton and Tony Yankovich explore the growing demand for education and training in the fleet industry, discussing challenges in the technician-to-manager pipeline and the need for career advancement opportunities. They also highlight…
- Fleet Management 101: Winning the Fleet Management Super Bowl
Jeffrey Hawthorne, Fleet Manager at Palm Beach County Sheriff's Office, shares his journey from #95 to #1 in the 100 Best Fleets. He highlights the role of continuous improvement, data-driven decisions, and consistent effort in achieving f…
- Episode 210: How to Win NAFA’s 100 Best Fleets: Insider Advice from a Longtime Judge
In this episode, Josh Turley and Steve Saltzgiver discuss the NAFA 100 Best Fleets competition. Saltzgiver provides advice on crafting a winning application, emphasizing storytelling, metrics, design, and avoiding AI-generated content, sha…
- Episode 209: The Fleet Success Mindset: Building Stronger Teams, Systems, and Results
This episode features RTA CEO Josh Turley discussing the principles of building successful fleets, inspired by Jim Collins' work. He covers team building, setting direction, confronting facts, and relentless execution through the flywheel…
- Episode 208: Don’t Stop Fighting for Replacement Funds
In this episode, Marc Canton and Steve Saltzgiver discuss the critical issue of inadequate fleet replacement planning, highlighting its financial devastation and hidden costs like technician shortages and downtime. They emphasize that good…
- Episode 207: Inside the Judge's Room: What It Really Takes to Be a NAFA 100 Best Fleet
In this episode of The Fleet Success Show, NAFA 100 Best Fleets judge Scott Rood shares insights into the judging process, common applicant mistakes, and what separates top-performing fleets. Learn strategies for improving fleet operations…
- Episode 206: Fleet Leaders Reveal the Software They’d NEVER Use Again
In this episode of The Fleet Success Show, Marc Canton and Steve Saltzgiver discuss the significant errors fleets make by using non-fleet management systems like ERPs or EAMs. They highlight why purpose-built FMIS platforms are superior fo…
- Episode 205: The 3Ws of Fleet: Right-Sizing Your Team, Tools, and Tech for Long-Term Success
In The Fleet Success Show, host Marc Canton and RTA consultant Tony Yankovich discuss the 3Ws framework (Workload, Workforce, Workplace) for right-sizing fleet operations. The episode covers analyzing technician capacity, communicating wit…
- Episode 204: Connect 2025 - Workload, Workforce, Workplace: Rightsizing Is More than Just for Fleet Assets
Tony Yankovich redefines fleet right-sizing in this Connect 2025 keynote, arguing it involves optimizing workload, workforce, and workplace, not just vehicle counts. He presents a holistic model for building resilient and efficient fleet o…
- Episode 203: Fleet Leader AMA: What Top Fleets Do Differently (Live from Connect 2025)
Fleet leaders discuss key takeaways like using data for budgeting and buy-in, viewing training as an investment, improving PM compliance through communication, and the importance of recognizing wins and understanding the "why" behind fleet…
- Episode 202: Fleet Management 101: The Critical Metrics That Separate Good Fleets From Great Ones
This episode of the Fleet Success Show features Fleet Administrator Bill Griffiths discussing essential fleet management principles. Key topics include the importance of fundamentals, choosing the right KPIs, customer service strategies, u…
- Episode 201: From Wrenches to Strategy: Why Fleet Managers Need Out of the Bay
Drew Morrow, an EMS fleet manager, shares strategies for managing a fleet with a technician shortage, emphasizing structured planning, prioritizing tasks, and advocating for fleet needs to executives. The episode covers the challenges of b…
- Episode 200: Fleet Success: What We’ve Learned over 200 Episodes and Why Culture Always Wins
In celebration of 200 episodes, hosts Josh Turley, Steve Saltzgiver, and Marc Canton share lessons learned over four years on The Fleet Success Show. They discuss leadership, culture, consistency, trust, and how to drive impact through hon…
- Episode 199: The Truth About Fleet Tech Shortages That No One Wants to Admit
This episode of the Fleet Success Show, featuring Josh Turley and Marc Canton, delves into the complex reasons for the fleet technician shortage, arguing it extends beyond pay and dealership competition. They discuss why technicians are op…
- Episode 198: What Fleet Managers Get Wrong About Replacement, Rightsizing & Staffing
This episode discusses how fleet managers often mistakenly address replacement, rightsizing, and staffing in isolation. Hosts Josh Turley and Marc Canton explain that a strong replacement plan is crucial for improving technician capacity a…
- Episode 197: From the Shop Floor to the Top 100: Dave Persad's Relentless Pursuit of Fleet Excellence
Fleet Director Dave Persad discusses his path to fleet excellence, including managing public sector fleets, achieving Top 100 rankings, and fostering intentional culture. He highlights strategies for stakeholder engagement, using data with…
- Episode 196: How to Go from Turning Wrenches to Calling Shots in Fleet
Host Nathan Schafer and guest Brent Messner discuss career progression in the fleet industry, sharing experiences on transitioning from technician roles to leadership positions. They emphasize the importance of continuous education, mentor…
- Episode 195: The Million Dollar Mistake: How Contaminated Fuel Took Down 110 Fleet Engines
In this episode of The Fleet Success Show, Dave Persad recounts a devastating fuel contamination incident that resulted in the replacement of 110 fleet engines. He shares insights on crisis management, the importance of strong relationship…
- Episode 194: Eliminating Dysfunction: Building Trust and Team Health in Fleet Organizations
This episode of The Fleet Success Show features host Josh Turley discussing exercises for building trust and eliminating dysfunction in fleet leadership, based on Patrick Lencioni's framework. It covers practical insights for creating psyc…
- Episode 193: Lost Assets, Legal Nightmares & Fleet Creep: Why You Must Do a Physical Vehicle Inventory
This episode of The Fleet Success Show features Josh Turley and Nathan Schafer discussing the essential practice of physical vehicle inventory for fleets. They highlight the risks of inaccurate software data, such as missing assets and leg…
- Episode 192: The #1 Mistake Fleets Make with Safety (and How to Fix It)
In this episode of The Fleet Success Show, Steve Saltzgiver talks with Matthew Betz about revolutionizing fleet safety through understanding human behavior and empowering supervisors as coaches. They also discuss the challenges and rewards…
- Episode 191: The $400K Mistake Most School Districts Are About to Make
Host Marc Canton and expert Griffin Scott discuss inefficiencies in school transportation fleets. They highlight the need for fleet maintenance software, the impact of staffing shortages, and strategies like bell time studies and route opt…
- Episode 190: The Fleet Manager’s Guide to Burning Old Data Without Burning Bridges
Josh Turley and Marc Canton discuss data retention in fleet management, explaining why data older than five years is typically irrelevant for analytics and how purging outdated information can improve fleet management software and decision…
- Episode 189: The Hidden Perks of RTA Connect (That Aren’t on the Agenda)
This episode of The Fleet Success Show highlights the unexpected advantages of attending RTA Connect, featuring insights from CEO Josh Turley and trainer Nathan Schafer. They discuss how the event offers valuable leadership development, fl…
- Episode 188: Blame Steve: The Fleet Episode That Might Get You Promoted
On The Fleet Success Show, host Marc Canton, with guests Steve Saltzgiver and Scott Rood, discusses the critical decision of when to leave a fleet organization. They cover triggers like leadership issues, lack of growth, and inadequate tra…
- Episode 187: Get to a Trade Show, Or Get a New Job
This episode of The Fleet Success Show emphasizes the necessity of attending industry trade shows, using NAFA 2025 as a case study. It covers topics like the impact of skipping shows on careers, the ROI of attending, the need for training…
- Episode 186: Don’t Trust Your Invoices! The Dangers of Outsourcing without Oversight
This episode discusses the risks of outsourcing fleet maintenance without internal oversight, sharing stories of incorrect billing and unnecessary work. Hosts emphasize the importance of auditing invoices, using independent management syst…
- Episode 185: Underdog to MVP: Promoting Yourself (and Your Fleet) the Right Way
This episode features Marc Canton and Facundo Tassara discussing the balance between self-promotion and arrogance for fleet managers. They cover essential strategies for promoting fleet successes and teams, including relationship-building,…
- Episode 184: Fleet Math is Sexy (And It Might Just Save Your Job)
This episode of The Fleet Success Show explains how to optimize fleet technician staffing using data, Asset Equivalent Units (AEUs), and operational efficiency. Hosts Josh Turley and Marc Canton discuss tracking indirect labor, minimizing…
- Episode 183: How UCLA Electrified Their Fleet—Without Electrocuting Their Budget
Clinton Bench from UCLA shares insights on their fleet electrification journey, including the role of microgrids and dynamic wireless charging. The discussion covers operational and cultural transformations, centralization, and the importa…
- Episode 182: From the Shop Floor to the Forest Service: One Fleet Manager’s Epic Ride
Scott Conlon discusses his extensive fleet management career, from technician roles to leading complex operations at the U.S. Forest Service. He highlights issues with career progression, the need for professionalization in the fleet indus…
- Episode 181: You Can Be Right or You Can Have a Fleet: Budget Cuts for Grown-Ups
In this episode, Josh Turley and Marc Canton address the crisis of budget shortfalls in government fleets. They argue that budget cuts can be an opportunity for innovation, right-sizing, and bold leadership, offering strategies like debt f…
- Episode 180: From Budget Cubicle to Fleet Jungle: One Fleet Manager’s Wild Ride to the Top of Public Works
Harold Siguenza discusses his career transition into fleet management, rising to Assistant Director of Public Works in Avondale, Arizona. He shares insights on budget approvals, leadership, and building a career in public service fleet ope…
- Episode 179: Fleet Stress: The Hidden Costs Killing Your Fleet (and How to Find Them)
This episode of The Fleet Success Show discusses the hidden costs in fleet operations, primarily stemming from people and assets. Hosts Marc Canton and Steve Saltzgiver share insights on common fleet challenges and offer practical strategi…
- Episode 178: Fleet Culture That Works: How to Build Team Morale Without Breaking the Budget
This episode of The Fleet Success Show features RTA leaders Josh Turley and Marc Canton discussing their "Spirit Week" tradition as a model for building team morale and culture. They share practical, budget-friendly strategies fleet manage…