The Agile Brand with Greg Kihlström®: Expert Mode Marketing Technology, AI, & CX
Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
In this episode, Raj De Datta, CEO of Bloomreach, explains how brands can rethink customer loyalty in an agile way, moving it from an afterthought to a core driver of brand value. He discusses the evolution of customer loyalty in an environment of increased consumer choice and…