191 – 2025 TMG Year in Review with President Dana Singer

Tune in to the final Suite Spot episode of 2025 with our annual Year in Review retrospective episode with Travel Media Group President, Dana Singer. Learn about the highlights that took place this year for the organization and what our hotel partners and Suite Spot audience can look forward to as we prepare for 2026. Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. I’m your host, Ryan Embree. Hello everyone. Welcome to another episode of The Suite Spot for an annual tradition. One of my favorite episodes. We were talking about this off camera, about how many years in a row it’s been that we’ve done this, but it’s such a cool time, obviously, end of the year, beginning of a new year, such a time for reflection. And, you know, looking into the future and with me today is a very familiar guest president at Travel Media Group, Dana Singer. Dana, thank you so much for joining me back on the Suite Spot. Dana Singer: Absolutely. Good morning, Ryan. Ryan Embree: From the comfy confines of our TMG headquarters and Maitland. So grateful for you having the opportunity to join me on the sweet spot too. You know, look at TMG year in review. We do this every single year. Dana 2025 has been an exciting year. It’s been a year of innovation, productivity success, obviously on the Travel Media Group side, but more importantly for our hospitality partners. And I’d like to start by just kind of reflecting on this past year and sharing how TMG has grown as a company, but also how those efforts have made meaningful contributions to our hotel partners. Dana Singer: Yeah, sure. 2025 has definitely been a successful year for Travel Media Group. We celebrated a number of milestones, but most importantly, as you just said, you know, for our hotel partners that we collaborate with and support every single day, it’s been really exciting to see their growth. One of the most significant markers of our progress this year has been the expansion of our teams. Increasing the depth of new talent across multiple departments has strengthened our ability to deliver the level of service our partners rely on. And it’s been inspiring to see fresh perspectives join our longstanding expertise. Everyone’s working together towards the same mission. It’s all about delivering industry leading solutions and an outstanding client experience every step of the way. Internally, our goal is to anticipate the industry’s needs, and based on that, we’ve developed new solutions. We refined our existing services, and we’ve continued to advance our technology. Every innovation has centered on the question, how can we empower our partners to achieve their goals? And our commitment has always been to help hoteliers succeed. And we achieve this by innovating without compromise. And in 2025, I believe we’ve done so in more meaningful ways than ever. Dana Singer: It’s so cool to see and to, quite frankly, to be a part of, to see the success of our hotel partners, new partners coming on board, um, along with new team members here at TMG, helping our partners, succeed and achieve those milestones and goals. Because I’ve had several guests on this podcast talk about the guest expectations and how not only are they rising, but they’re becoming more complex, especially with the integration of technology, it’s becoming faster than ever. The pace and acceleration of these guest expectations. And the same applies to, you know, our hotel partners. How has TMG kind of maintained to stay one step ahead and really positioned itself as the leader as we try to enhance the guest experience in our services at TMG? Dana Singer: Yeah, I mean, exceeding guest expectations is the foundation of success in hospitality. So it’s vital that we not only adapt, but we anticipate what hoteliers will need next. And this year, innovation has once again been at the center of our business strategies. You’re gonna hear me talk about that a lot, probably this

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