Shannon Waller's Team Success
Business & Finance
About
Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
Episodes
- Turning Conflict Into Your Strategic Advantage with Matthew Abrams
Most entrepreneurs avoid conflict, but that’s exactly where your biggest growth is hiding. In this episode, Shannon Waller and leadership expert Matthew Abrams unpack how to turn tension into a strategic advantage using simple, practical t…
- Make Faster Decisions (Without Losing Sleep)
Are you and your team slowing growth by overthinking every decision? In this episode, Shannon Waller shares practical frameworks to speed up decision-making without sacrificing wisdom. Learn how to use the 40-70 rule, distinguish between T…
- Seven Ways To Build A Strong Support Partnership
Are you treating your Strategic Assistant ® like a task-taker or as a true support partner? In this episode, Shannon Waller shares seven practical ways to build a stronger working relationship so you can save time, reduce friction, and cre…
- Once You Know, You Know
Are you hanging on to a team member you already know is wrong for your company? In this episode, Shannon Waller talks about the real cost of waiting. You’ll hear practical examples of wrong-fit scenarios, why your best people and clients f…
- Lean Hard Into Your Strengths
Are you still trying to be well-rounded instead of simply doing more of what you’re best at? In this episode, Shannon Waller shows how connecting your various profile results reveals a natural success strategy you can actually trust. Learn…
- Don’t Take Your A-Players For Granted
Do your A-Players know how much you value them? In this episode, Shannon Waller explains why top talent is often the easiest to overlook and the high cost of taking them for granted. She also shares a practical five-part formula to ensure…
- The Only Person You Won’t Want To Replace With AI
Do you know which people on your team are truly irreplaceable—even by AI? In this episode, Shannon Waller explains why Unique Ability ® —where superior skill meets passion—is the one thing you’ll never want to replace. Learn how to recogni…
- Turning The Drama Triangle Into The Empowerment Dynamic
Every entrepreneur knows the cost of team drama, but few realize how much they’re unconsciously feeding it. In this conversation, Shannon Waller explains how to move from victim-based reactions to an empowerment mindset, using simple coach…
- Give Your Team The Tools To Win
Are you treating your team like a line item—or like your greatest multiplier? In this episode, Shannon Waller shares why a small, smart investment in your team’s self-awareness and capabilities can pay off in better decisions, less drama,…
- How Strong Leaders Stop Taking Things Personally
Do you find yourself easily triggered in conversations with your team? In this episode, Shannon Waller explains why not taking things personally is a real leadership superpower. You’ll learn how to spot your triggers, pause before reacting…
- Breaking The Perfectionism Trap
Are you holding yourself—or your team—to an impossible standard? In this episode, Shannon Waller unpacks the real differences between high standards and perfectionism. She also explains how to build a culture of confidence, speed, and acco…
- Integrity Starts Within: Leading From Your True Strengths
What does integrity really mean, and how does it change the way you show up for your team? In this episode, Shannon Waller explains why it’s the foundation for trust, clarity, and consistent results in business. She also shares practical w…
- The Real Danger Of Comfort Zones
Are you still growing as a leader, or have you slipped into comfort mode? In this episode, Shannon Waller explores why ongoing leadership development is essential for entrepreneurial success and how embracing new challenges—and even a litt…
- Teamwork That Actually Works
Are you playing to your strengths—or stuck slogging through steps that drain your energy? This episode explores how organizing and aligning your team’s areas of Unique Ability ® can improve productivity and results. Discover practical stra…
- How Hostage Negotiation Strategies Build Better Teams, with Derek Gaunt
Is your leadership style accidentally putting your team on the defensive? When people feel threatened, they stop thinking creatively. In this episode, negotiation expert Derek Gaunt shares how Tactical Empathy ® —the same approach used by…
- Why It’s A Bad Idea To Protect Your Team
Do you believe shielding your team from tough realities helps them perform at their best? In this episode, Shannon Waller challenges leaders to look beyond good intentions and empower their teams by sharing the whole story. She also explai…
- When The Wrong “Who” Holds You Back
Have you delegated a key responsibility but still find yourself constantly pulled back into the details? In this episode, Shannon Waller reveals how an underperforming team member keeps you stuck in the weeds, how to spot the red flags, an…
- Why “Fail Forward” Leaders Build Enduring Companies, with Marissa Frois
How much does trust matter to your team’s performance? In this episode, Shannon Waller interviews Marissa Frois, CEO of The Entrepreneur’s Source, on how empathy, transparent communication, and a family-first culture create extraordinary r…
- The Predictable Revenue Formula Every Entrepreneur Needs, with Kyle Mealy
Do you pour time and money into marketing and sales, only to wonder why some efforts work and others don’t? In this episode, entrepreneur and revenue strategist Kyle Mealy reveals The Next Level Revenue Formula, a simple but revolutionary…
- Turning Fear into Your Greatest Competitive Advantage
Do you see fear as a roadblock—or as a catalyst for growth? In this episode, Shannon Waller reframes fear as a powerful tool for entrepreneurs and their teams. Discover how embracing uncertainty sparks innovation, builds resilience, and dr…
- This Is The Difference Between Your Team At 80% And 100%
Is your team operating at full capacity, or have they settled into a comfortable routine? Many teams deliver quality results, but what happens when passion and engagement wane? You might find your talented team members holding back, doing…
- How To Prevent Micromanaging
Are you holding on too tightly to tasks that drain your energy or block your team’s growth? In this episode, Shannon Waller reveals the mindset shifts and practical tools that help entrepreneurs confidently delegate, let go of micromanagem…
- The Partnership Mindset: No Ego, Just Results
Are you feeling trapped by your role? Are you looking for more freedom? Shannon Waller asks, “What if you shift your perspective and adopt a partnership mindset?” Challenge the traditional hierarchical thinking that stifles collaboration a…
- How Do You Talk About Your Team Members When They Leave?
Do you praise departing team members—or subtly undermine them? In this episode, Shannon Waller breaks down why the way you talk about departures—good or bad—shapes your team’s trust, your reputation, and even who’ll want to work for you. L…
- Transactional To Transformational: Being Human At Work
Do you ever feel like your team is just going through the motions, missing that spark of connection? Are you noticing behavior that might be quietly undermining your culture? In this episode of Team Success, Shannon Waller dives into a cru…
- Why Profiles Are My Secret Weapon For Building Unstoppable Teams
Do you ever wish you could predict how a new team member will perform—before they even start? In this episode, Shannon Waller shares why she relies on profiles like Kolbe and PRINT ® to build high-trust, high-performance teams. Discover ho…
- What Is Situational Leadership, And Why Should Your Team Embrace It?
Do you hesitate to step into a leadership role, even when you know you have something valuable to contribute? You’re not alone! Many people hold back, think it’s not their job, or believe they lack the authority. But leadership isn’t just…
- Why Your Business Stalls Without The Right Second-In-Command, with Ben Wolf
Is your business stuck because you’re still acting as the de facto COO? In this episode, Ben Wolf of Wolf’s Edge Integrators reveals the three types of number two leaders—Operational, Conductor, and Executive—and how to choose the right on…
- How To Bring Your Entrepreneur’s Ideas To Life
Is your entrepreneur overflowing with ideas but feeling frustrated that no one is listening? This episode reveals how you can step up as a vital sounding board, transforming those fleeting thoughts into actionable plans. Entrepreneurial te…
- Who’s Leading Your Leaders? How To Create A Culture Of Feedback And Growth
Are your team leaders still growing, or have they become too comfortable? In this episode, Shannon Waller discusses why leaders need to be led and how entrepreneurs can create environments where their leadership teams continue to grow, ada…
- The Freedom To Be Yourself Is A Strategic Advantage
Do you get the impression there are people on your team trying hard to prove themselves? In this podcast episode, teamwork specialist Shannon Waller discusses the critical importance of self-awareness and the freedom to be oneself within a…
- Finding Your Right-Hand: The Essential Guide To Number Two Leaders, with Alec Broadfoot
Do you understand the transformative power of hiring the right number two leader? In this episode, Shannon Waller and Alec Broadfoot discuss the essential qualities of an effective second-in-command and the critical role of a structured in…
- Be Partners: A New Standard For Teamwork
Are you looking to upgrade your teamwork? Do you realize that you have really high standards? Today, Shannon Waller talks about building partners within entrepreneurial teams. What does it mean to have team partners rather than employees o…
- The Power Of Documenting And Communicating Your Processes
Are your business processes slowing you down? In this episode, Shannon Waller reveals how to revamp and revitalize your workflows for better results. Learn the importance of documenting processes, assigning the right people to tasks, and s…
- The Hidden Cost Of Guilt In Leadership: How To Break Free And Thrive
Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can…
- The Value Of Praise: How Acknowledgment Fuels Success
Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can…
- Why “Busy” Is A Useless Word
Have you ever noticed that the word “busy” is often used as an excuse and stops further action and progress? In this episode, Shannon Waller tackles this word that’s all too common in our vocabularies, yet is significantly unproductive. Jo…
- How To Transform Your Organization’s Success With The Unique Ability® Model
Are you leveraging your entrepreneurial company’s unique advantage? In this episode, Shannon Waller reveals how, by getting your team to focus on activities where they have both superior skill and passion, you can ensure your business is a…
- Superpowered: Dismantling The Myths Of Hiring Assistants, with Steven Neuner and Ryan Cassin
Are you overwhelmed by the daily grind, in a state of “suck,” with an overflowing inbox, double bookings, and a constant feeling of putting out fires? Ever thought about hiring an assistant but not convinced it’s worth the money, time, and…
- Hiring For Entrepreneurial Success: Avoiding The Corporate Mindset Trap
Are you inadvertently sabotaging your entrepreneurial company by hiring corporate talent? In this episode, Shannon Waller reveals the pitfalls of bringing corporate mindsets into entrepreneurial environments. Learn how to identify candidat…
- The Power Of Openness: How Transparency Drives Team Success
Are you an authentic leader? Do you find it easy or hard to be transparent with your team? In this episode, Shannon Waller discusses the power of authenticity and transparency in leadership. She shares practical strategies to build trust,…
- The Future Of Sales, with Steve Heroux
In this episode, Shannon Waller and guest Steve Heroux discuss the importance of sales coaching and understanding Sales DNA profiles. Steve addresses the negative perceptions of sales and the challenges entrepreneurs face in hiring effecti…
- From Conflict To Courage, with Marlene Chism
In this episode of Team Success, host Shannon Waller is thrilled to talk with special guest Marlene Chism, an expert on workplace drama and how to handle it effectively. Their long discussion is full of great communication and listening st…
- Building Winning Global Teams, with Sunny Kaila
In this episode, Shannon interviews IT By Design founder Sunny Kaila, who shares his inspiring journey from taxi driver to successful entrepreneur and offers insights on leveraging talent markets and expanding businesses internationally. T…
- The Strategic Value Of Reinforcing Your Team’s Strengths
Do you take the time to reinforce your team’s strengths, or do you simply take their strengths and talents for granted? In this episode, Shannon Waller explains the benefits of reinforcing team strengths rather than fixing weaknesses. Lear…
- 7 Strategies For How To Work Effectively With Your EA
Are you looking to maximize your teamwork with your executive assistant? In this episode, Shannon Waller dives deep into the key strategies for a successful strategic partnership. From finding the right person to implementing daily habits…
- What Happens When Your Talented Team Lacks Direction?
Do you feel as though you have a really talented team but that not everyone is aligned on the direction you’re going? In this episode, Shannon Waller describes how a lack of leadership can be undoing your team’s potential. By the end, you’…
- How Profiles Build Trust And Improve Teamwork
Ready to level up your teamwork? In this episode of Team Success, Shannon dives deep into her love for profiles and assessments like Kolbe and PRINT and how she uses them to understand team members better. She explains how profiles help bu…
- “Staff,” “Employees,” Or “Team Members”: Why Language Matters
Are you struggling with a lack of alert, curious, responsive, and resourceful people in your business? Here, Shannon Waller takes a look at the frequently overlooked importance of the language you use when talking about the people operatin…
- How A Strategic Support Partner Can Change Your Life, with Nicole Pitcher
On this special episode of Team Success, Shannon Waller is joined by her dear friend and former colleague Nicole Pitcher, a Strategy and Planning Support Partner who played a pivotal role in Shannon’s professional development and contribut…