Reboot IT - Nonprofit and Association Technology Conversations for All

Technology

About

DelCor president Dave Coriale, CAE, explores all things association and nonprofit tech! Great guests and insights will help you navigate IT trends and best practices. Host: Dave Coriale. Producer: Allison Coriale.

Episodes

  • An Entrepreneurial Approach to AI and the IT-Supported Sandbox

    In this episode of Reboot IT, host Dave Coriale, president of DelCor, sits down with Joe Carr, Vice President of Information Technology at the American Academy of Ophthalmology, who shares how “light governance” can encourage experimentati…

  • AI Adoption: Avoiding the Sea of Sameness

    In this episode of Reboot IT, host Dave Coriale, president of DelCor, sits down with Kelly Henseler, Marketing and Communications Director at INCOSE, to discuss how associations are actually using AI, and where they’re struggling. Kelly sh…

  • Curiosity Is the New Currency: Data and AI in the Real World

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Katherine Bayless, Senior Director of Data and Analytics at the Consumer Technology Association, to discuss how associations are evolving in their use of…

  • Tech FOMO, Tough Choices, and the Art of Hitting Pause

    In this special guest‑hosted episode of Reboot IT, KiKi L’Italien takes the reins and chats with Trevor Mitchell (President and CEO, IAVM) and Dave Coriale (President, DelCor Technology Solutions) to explore why associations struggle with…

  • MFA and FIDO2: A Safer, Smarter AI Enabled 365 Environment

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Andrew Leggett, Director of Cybersecurity at DelCor, and Chris Ecker, Chief Technology Officer at DelCor, to unpack two critical cybersecurity topics ever…

  • From Polite Nods to Productive Friction: The Power of Partnership

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with David Stephenson, SVP of Technology at Entrepreneurs’ Organization, to unpack what true collaboration really means in associations and nonprofits. Togethe…

  • It Takes a Triangle: How Business, IT, and Leadership Make AI Work

    In this episode of Reboot IT , host Dave Coriale sits down with David Cade, CEO of the American Health Law Association, to explore how AHLA moved from talking about AI to actually using it. David shares how the organization developed polic…

  • AI as Your Thought Partner: Lessons from the Field

    In this episode of Reboot IT, host Dave Coriale sits down with Colleen Gallagher, President & CEO of Onward and Upward, to talk about how associations are using AI as more than just a tool—they’re treating it like a thought partner. Collee…

  • From Hops to Bots: Brewing an AI Strategy

    In this episode of Reboot IT, host Dave Coriale sits down with Mike Robichaud, IT Director at the Brewers Association, to explore how his organization is embracing AI to enhance staff productivity and deliver greater value to members. Mike…

  • AMS Fest Bootcamp: Smarter Selections, Integration Strategies, and AI Insights

    In this episode of Reboot IT, host Dave Coriale sits down with DelCorians Gretchen Steenstra and Kelly Gardner to unpack key takeaways from the AMS Fest Selection Bootcamp. They discuss how associations can streamline AMS selection by focu…

  • Volunteer Management Tech? That’s a Real Thing? Reboot Your POV

    In this episode of Reboot IT, host Dave Coriale sits down with Justin Burniske, Co-Founder of Volunteer Me at Meta-Dao, to explore how associations can improve the volunteer experience. They discuss strategies for recruiting beyond the usu…

  • The Collabocast Crew on AI, Culture, and Connection

    In this episode of Reboot IT, host Dave Coriale meets up with friends and fellow podcasters KiKi L’Italien, Dave Will (PropFuel), and Joanna Pineda (Matrix International) for a lively roundtable recorded live at ASAE Annual 2025 in Los Ang…

  • Lead Like a Jedi: Strategy, Innovation, and the AI Adoption

    In this episode of Reboot IT, host Dave Coriale sits down with Artesha Moore, President and CEO of Association Forum, to explore the evolving role of artificial intelligence in associations, the importance of unleashing talent, and the min…

  • Cybersecurity Maturity: What Associations Need to Know

    In this episode of Reboot IT, host Dave Coriale sits down with Ben Muscolino, CEO of Breezio, Data Sangria, and co-founder at Vortacity, and Ryan O'Donnell, CTO at Vortacity, to demystify cybersecurity for associations and nonprofits. They…

  • Move Over AI Discussions, Cybersecurity is Back in the Headlines

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, is joined by Andrew Leggett, Director of Cybersecurity, and Chris Ecker, CTO, to explore the evolving cybersecurity landscape for associations and nonprofits. They discu…

  • Dave Gets Worked Up About Business Rules

    Dave gets worked up about re-evaluating business rules within organizations. Sometimes business rules are based on isolated incidents and may unnecessarily complicate future processes. Dave emphasizes the need to scrutinize these rules as…

  • Rebooting the Rules: IT Leaders Who Listen and Learn

    In this episode of Reboot IT, host Dave Coriale sits down with Ginger Ausloos, Vice President of Technology Solutions and Data Strategy at AACSB International, and Gretchen Steenstra, Director, Project Strategy and Leadership at DelCor, to…

  • Breaking the Concrete: Rethinking Change in the 501(c) Tech Space

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with fellow podcasters KiKi L’Italien (former EVP Marketing & Community), Joanna Pineda (CEO, Matrix Group), and Dave Will (Co-founder, PropFuel) to discuss wh…

  • From Firewalls to Fail Fests: Lessons in IT Leadership and Security

    In this episode of Reboot IT, host Dave Coriale, President of DelCor, sits down with Adam Kuhn, IT Director and DelCor alum, to discuss the evolving role of IT in associations. From foundational infrastructure to advanced cybersecurity str…

  • The Impact of AI and Automation on Associations and Member Engagement

    In this episode of Reboot IT, host Dave Coriale sits down with Rob Wenger, CEO and Chief Product Officer at Higher Logic, to discuss the evolving landscape of association technology, the impact of AI and automation, and strategies for enha…

  • Requirements, Risk, and Real Talk from the DelCor Bootcamp at AMS Fest

    Episode Summary: Dave Coriale sits down with Gretchen Steenstra, Director of Project Strategy and Leadership at DelCor, and Niko Cribb, Technology Consultant at DelCor, to unpack what happened at the DelCor Bootcamp during AMS Fest. They e…

  • Legacy, Leadership, and Loretta: A Look Back at DelCor’s Roots and the Road Ahead (redrop S1E1)

    Host Dave Coriale re-releases the very first episode of the podcast in honor of Loretta DeLuca, DelCor’s Founder and CEO. Joined by longtime colleague Brian Sheehan, the trio reflects on the early days of DelCor, their shared journey throu…

  • How Blockchain is Changing Credentialing and Certifying Your Members

    Catch up with Juan and Hannah from Inteleos and hear their fascinating update about how the organization is using blockchain to reduce friction, create efficiencies, and increase value to its members.

  • The Curious CIO

    This week Dave is joined by George Breeden, CIO at American Society for Microbiology. George shares his epic thoughts on being curious, experimenting, and innovating. We also talk about IT’s responsibility to align the organization's techn…

  • Dave Gets Worked up About Wordsmithing

    Dave is worked up again this week. What's on his mind? Wordsmithing.

  • Building Bridges: Successful IT Marketing Partnerships

    Tune in as Dave talks with Gretchen Steenstra, project strategy and leadership at DelCor, and Laura Sparks, director of marketing and web manager at ENTSOC. They discuss the key factors that contribute to a successful partnership between I…

  • Dave Gets Worked Up About Surveys

    This week, Dave is worked up about constantly being bombarded with surveys. Tune in to hear his advice on ensuring your organization uses survey tools effectively.

  • Technology's Role in Fulfilling the Mission

    Dave talks to Carol Martinez about the Project Management Institute’s (PMI) use of technology to support the organization’s mission. At PMI, the technology goes beyond operations and management, thereby allowing Carol and her team to measu…

  • Talking About Less AI Talk - The Ups and Downs of AI

    Dave is joined by Reggie Henry, Chief Information and Performance Excellence Officer at ASAE, to discuss artificial intelligence. They discuss the reality of AI: its positive aspects, its effectiveness as a tool, and the importance of ethi…

  • Dave Gets Worked Up About Versailles

    A recent trip to France has Dave worked up about how efficiently people in the past accomplished remarkable architectural feats, such as the Palace of Versailles and the Eiffel Tower. He considers factors that may slow progress in the comm…

  • The Collabocast Gang Gets Worked Up

    Once again, Dave and the collabocasters share what's going on in their lives (who earned the Hapkido black belt?) as they weave through various association topics and have fun along the way.

  • Part Two: The CEO and Board’s AI Accountability Conversation

    This episode features part two of Dave's Conversation with Jeff De Cagna, executive advisor for Foresight First LLC. They discuss Jeffs's recent written work that dives deeper into the conversation of the CEO and the board's responsibility…

  • The CEO and Board’s AI Accountability Conversation

    Dave welcomes back Jeff De Cagna, executive advisor for Foresight First LLC. In part one of this two-part episode, their conversation focuses on the CEO and board's responsibility regarding AI and stewardship.

  • Commencing with a Controversial Conversation

    We're Kicking off Season 6 with guests Loretta DeLuca and Brian Sheehan . The three have a controversial conversation about topics they feel are not addressed head-on in the association community.

  • Collabocast What's Up, Association Entrepreneurship, and the Future (Part 2)

    Listen up! This episode is part two of Dave's conversation with fellow podcast hosts KiKi L'Italien, Joanna Pineda, Dave Will, and The Ben Muscolino. Dave and the gang talk about what's happening with the podcast community, the ominous mem…

  • Collabocast What's Up, Association Entrepreneurship, and the Future

    Listen up! For this episode Dave is joined by fellow podcast hosts KiKi L'Italien, Joanna Pineda, Dave Will, and The Ben Muscolino. Dave and the gang talk about what's happening with the podcast community, the ominous membership cliff, and…

  • Eliminate Cybersecurity Threats? Tell me about it...

    In this cybersecurity-focused episode, Dave is joined by two cybersecurity experts, Andrew Leggett, Director of Cybersecurity at DelCor, and Bobby Verchota, Sales Engineer at security operations center Arctic Wolf. During the conversation,…

  • Behind the Scenes at AMS Fest

    Dave gets the AMS Fest inside scoop from Norma Castrejon and Gretchen Steenstra, senior consultants at DelCor.

  • The IT Director as a Business Partner with Adam Kuhn

    In this episode of Reboot IT, Dave talks with Adam Kuhn, the director of IT at the Futures Industry Association. They discuss the evolving role of IT directors in organizations, what to expect from them, and how to offer them the best supp…

  • Unblock Your Blockchain Mental Block

    In this episode of Reboot IT, Dave sits down with Juan Sanchez, CIO at Inteleos, to discuss blockchain and beyond. You don't want to miss this conversation filled with essential and relevant information about what is going on in the commun…

  • Technology Decisions and The Board, Do They Mix?

    In this week's episode, Dave is joined by Hardy Smith, author of "Stop the Nonprofit Board Blame Game: How to Break the Cycle of Frustrating Relationships and Benefit from Fully Engaged Boards." They discuss the intersection of board gover…

  • What to expect, and how to support the new CIO (or the one you have!)

    Dave talks to association CIO extraordinaire, Yumi Belanga, CEA about her experience being the new CIO at APTA. What did she do during her first year and what did she need from the APTA team? Also, celebrating AANHPI Heritage Month, how do…

  • Are We There Yet? Loretta DeLuca Joins the Fun

    Dave (finally) gets Loretta to sit down and talk about the lessons we’ve learned in the last 35+ years and how we can apply them to the future.

  • Reboot on Reboot: Connecting the Dots Between Facilitation and IT Success

    Dave is joined by Jeffrey Cufaude from Facilitate Better for a discussion on the importance of facilitation in technology leadership. Resources mentioned: Facilitator's Guide to Participatory Decision-Making

  • Don't Rest Till You Listen To Wes

    Dave talks to Wes Trochil about different levels of data-related accountability and responsibilities throughout your organization. What should leadership, management, and all team members consider when thinking about the organization’s dat…

  • Keeping Up With Microsoft: Piloting CoPilot

    Dave sits down with DelCor's Chief Technology Officer, Chris Ecker; they discuss everything you need to know about Microsoft CoPilot.

  • Customer Data Platforms - What? Why? and When?

    Dave enlists the help of Colleen Scollans to explore Customer Data Platforms (CDP). Listen in and find out why CDPs are gaining traction in the 501c community and whether or not one might be in your future.

  • Dave Gets Worked Up About AI

    During this week's solo episode, Dave gets worked up about the recent treatment of AI within the community.

  • The Battle of the Five Podcasters

    In this special episode Dave gathered some of the best podcast hosts in the 501c community to talk about what each host is learning while having awesome conversations with association leaders, industry partners, and folks outside the commu…

  • AMS/CRM Platform: Should I Stay or Should I Go?

    Dave is joined by Kelly Gardner, Technology Consultant at DelCor. They discuss updating your AMS/CRM platform and how to tell when it's time to migrate to a new product vs updating your current system.