Omni Talk Retail

Kingfisher’s DIY Ecommerce Strategy to Reach 30% Online Sales | WRC 2026

Romain Roulleau, Group Digital & Ecommerce Director at Kingfisher, discusses their strategy to increase online sales to 30%. He explains the role of stores in their digital strategy, the impact of marketplaces on DIY retail, and the unique approach to AI in home improvement.

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