NARPM Radio
Business & Finance
About
Property management radio for NARPM members. Get tuned in!
Episodes
- The Truth About LLMs, AI, and Your Property Management Website
On NARPM Radio, host Pete Neubig and Kristen Ewen discuss the real-world impact of AI tools like ChatGPT on property management websites, SEO, and website traffic. Ewen explains how property managers can utilize AI effectively.
- Tax Planning and Strategy for PM Company Owners
Pete Neubig and CPA Chris Picciurro discuss proactive tax planning for property management owners, differentiating it from tax preparation. They cover strategies like cost segregation and income shifting, and highlight common errors busine…
- From “Wild West” to Scalable Systems: Bringing Multifamily Discipline to SFR
Dan French, CEO of Northpoint Asset Management, discusses the application of institutional-grade systems from multifamily real estate to single-family rentals on NARPM Radio. The conversation covers scaling operations, using AI for efficie…
- Bridging the Gap: Mastering Property Manager and Maintenance Vendor Partnerships
NARPM Radio host Pete Neubig discusses property manager and maintenance vendor partnerships with Patrick Jacobs, CEO of Shamrock Property Maintenance. They cover strategies for improving efficiency through clear rules, formal agreements, s…
- BDMs, Growth, and Reality: What Property Managers Get Wrong
Jennifer Merritt explains to host Pete Neubig how property managers can successfully hire a business development manager to foster growth, detailing aspects like readiness, lead flow, compensation, and systems.
- Beyond Management: How Entrepreneurs Become Investors in the Businesses Around Them
Host Pete Neubig interviews Peter McKenzie, founder of Rincon Property Management, on how property managers can become investors by building strategic partnerships and investing in businesses. The discussion covers having a strong business…
- The Why and When to Hire a Handyman
Robert Dell’Osso joins host Pete Neubig on NARPM Radio to discuss his decision to hire a handyman and establish a separate maintenance company. Dell’Osso is President/Principal Property Manager of MasterKey Property Management and chairs t…
- Mistakes I Made Implementing AI
In this NARPM Radio episode, Pete Neubig and Inaas Arabi discuss Inaas's experience with a failed AI implementation. Arabi shares lessons learned and outlines steps for a successful AI implementation.
- Reduce Onboarding Headaches with a Property Conditions Report
NARPM Radio episode featuring Karen Jordan discusses using Property Condition Reports to manage owner expectations during onboarding. This process helps screen clients, sets rent-ready standards, and leads to smoother operations.
- Seller Financing and the Boomer Seller: Why Taxes Make It a Win-Win
NARPM Radio episode featuring Pete Neubig and acquisition strategist Stacey Salyer discusses seller financing as a win-win for "boomer sellers" due to tax benefits. Salyer shares strategies for acquiring property management businesses with…
- From Operator to Owner: Building a PM Business That Runs Without You
NARPM Radio features host Pete Neubig and Mark Brower discussing the transition from daily operator to business owner in property management. They cover hiring talent and developing a vision to create a scalable and sustainable company.
- Leveraging Video to Enhance Your Operations
Sarah Hatch joins host Pete Neubig to explain how property managers can use video to improve operations. Hatch suggests using video beyond marketing to decrease resident work orders and strengthen owner relationships.
- Hiring Your First BDM and Building Referral Relationships to Unlock Growth
NARPM Radio host Pete Neubig interviews Trent Bray on hiring the first Business Development Manager, advising to wait until near break-even. Bray emphasizes building referral relationships with real estate agents and mortgage brokers, sugg…
- Why Most Property Managers Don’t Build Wealth - and How to Fix It
Justin Anderson, founder of RentSmart, argues property managers are well-positioned to build wealth by acting as investment advisors. He suggests owning investment properties improves advisory skills and highlights the current real estate…
- Inside the Policy Shift: NARPM on Trump’s SFR Executive Order and HUD
This NARPM Radio episode features host Pete Neubig, Tyler Craddock, and Monica Gilroy, Esq. discussing President Trump's executive order on institutional single-family rental purchases and a related HUD directive.
- Disrupting the Industry: Inside DoorLoop's Next-Gen Property Management Revolution
Ori Tamuz, CEO and Co-Founder of DoorLoop, explains how the company is disrupting the property management industry with its all-in-one software. He details the platform
- NARPM 2.0 - How it benefits you
Host Pete Neubig interviews 2026 NARPM National President DD Garzón about NARPM 2.0. The discussion covers major organizational changes and increased benefits for members.
- The Sales Steps Behind Adding 100+ Properties a Year
Mason Arispe of 1st Choice Property Management discusses their sales system with host Pete Neubig on NARPM Radio. The company achieved significant growth, adding over 100 properties per year by implementing a clear, repeatable, value-drive…
- From Property Manager to Sales Leader: Ben Smith on Building Winning Sales Teams
Ben Smith explains a phased approach to building a sales department for property management companies, emphasizing strategy, scalable systems, hiring talent, and continuous optimization.
- YouTube, AI, and the Future of PM Marketing
This episode features Pete and Stephen Fox of Upkeep Media discussing effective marketing strategies for property managers. They cover YouTube, AI search optimization, and the importance of consistency in marketing efforts.
- Building a Property Management Firm from Scratch: Lessons in Growth and Client Retention
Nik Boone, founder of Ascend Property Management, shares his experience building a firm that manages over 1,500 doors. He details his journey from novice to owner, emphasizing client retention through a comprehensive, stress-free service m…
- From High School Duplex to a $30M+ Portfolio
Host Pete Neubig talks with Andrew Yates about his real estate investment growth, starting with a high school duplex and expanding to a $30M+ portfolio with 142 multifamily units. Yates discusses his methods, including early BRRRR and larg…
- Leading from Afar: Building a Property Management Company That Runs Itself
On NARPM Radio, Margo Boughton explains to host Pete Neubig how she constructed a property management company that operates independently of her daily presence, focusing on systems, team empowerment, and accountability.
- How to Reduce Stress for Your PM Team
In this episode of NARPM Radio, host Pete Neubig and guest Pablo Gonzalez discuss reducing stress for property management teams. They explore how AI-driven maintenance coordination, strong values, and leadership can lower burnout and build…
- Business Lessons Learned from Walmart
Brian Clark shares leadership lessons learned from Walmart, focusing on communication, team structure, and customer understanding. He explains how these influenced his decision to redefine his ideal client and pivot his property management…
- Trust Is the New SEO
NARPM Radio discusses how trust is the new SEO ranking factor. Hosts Pete Neubig, Alex Zweydoff, and Lacy Hendricks explore building online visibility for property management companies through authority, transparency, and authentic content…
- How to Grow Your PM Business Through Processes
Host Pete Neubig talks with Kandise Varvil, co-founder of PM PathBuilders, about the impact of virtual assistants on the property management industry. Varvil shares practical strategies for delegation, communication, and building trust wit…
- How to Modernize your PM Firm
NARPM Radio features Derrick Karimian discussing how property management companies can modernize by implementing systems, tracking KPIs, and improving client experience to remain competitive.
- Close Like a Killer: How to Train a Sales Team That Actually Sells
Pete Neubig hosts Jennifer Merritt to discuss strategies for property managers to build and train sales teams. Topics include compensation, KPIs, ideal client profiles, and tailoring pitches.
- From SEO to AI Search: How PropertyManagement.com Is Changing the Game
Matt Speer, founder of PropertyManagement.com, discusses with host Pete Neubig how the platform is changing how investors find property managers through AI-driven search and a TrueMatch™ score, emphasizing trust, data, and transparency.
- AI in Property Management: Trend or Transformation?
Host Pete Neubig and Alex Karafiloff discuss how AI-powered 360° inspections are changing property management by reducing inspection times and deposit disputes. They also explore the future of the industry where AI handles administrative t…
- Transitioning from Property Manager to Asset Manager
Pete Neubig interviews Courtney Parks about her transition from property manager to asset manager. Parks explains how restructuring her team, utilizing automation, and prioritizing client fit enhanced her business's profitability and susta…
- Sales Cures All, But People Build the Business: Hiring Smarter in Property Management
NARPM Radio episode features host Pete Neubig and Dylan Scroggins discussing essential hiring strategies for property management businesses. They cover recruiting, structured interviews, and cultural fit to help attract talent and build te…
- Build a Championship Team with Robert Rowell
Robert Rowell, formerly with the Golden State Warriors, spoke with host Pete Neubig about leadership and communication's role in building a championship company.
- From Overwhelm to Ownership: Strategies to Make Property Management Work for You
This episode features Preston Walls and host Pete Neubig discussing strategies for property managers to transition from daily overwhelm to building wealth through ownership. They cover systems and approaches to reduce stress, enhance team…
- How to Sell Your Property Management Company to the Right Buyer
Eddie Ovey of Grandview Peak Capital outlines key considerations for property management business owners looking to sell. He covers identifying the right buyer, the due diligence process, and factors influencing a successful transition.
- Protecting Owners Without Pricing Out Tenants: Derek Morton’s Data-Driven Approach
Derek Morton, owner of Netgain Property Management, shares with host Pete Neubig how data and empathy are used to develop property management policies. They discuss innovative deposit alternatives that protect both owners and tenants, and…
- Cracking the Code on Short-Term Rentals: Systems, Pricing, and Global Teams
In this NARPM Radio episode, host Pete Neubig and Tim Hubbard, founder of Corzly, discuss strategies for short-term rental management. They cover maximizing returns through dynamic pricing, utilizing 24/7 virtual teams, and implementing st…
- From AI to EOS: Tools and Mindsets That Power High-Performing PM Teams
Host Pete Neubig speaks with Inaas Arabi, CEO of Block & Associates Realty, about scaling property management businesses. They discuss the use of tech stacks, AI, custom workflows, and systems like EOS to enhance operational efficiency and…
- Vision, Accountability, and Health: Scaling with Purpose in Property Management
Host Pete Neubig talks with Peter Hernandez about scaling property management companies. They discuss using vision alignment, leadership assessments, and systemized accountability, including structured meetings and business health checks,…
- No Contracts, No Headaches: Scalable Insurance Solutions for Property Managers
Host Pete Neubig interviews Jeff Doering from Renters Insurance Solutions about their flexible, contract-free insurance options designed for property managers. The discussion covers stabilizing premiums, platform benefits, and Jeff's caree…
- BDM Success in Property Management: Incentives, Accountability, and Client Relationships
Jake Brooks and Pete Neubig discuss strategies for property management business development managers, covering incentive plans, accountability, client relationships, and portfolio protection for business growth and retention.
- From Collections to Connections: The Rent Recovery Revolution
Robert and Tony Locke share insights on their debt collection business, Rent Recovery, built for property managers. They discuss its effectiveness, growth strategies, and the influence of NARPM on their business with host Pete Neubig.
- Balancing Risk and Control: Financial Strategies for Property Managers
Host Pete Neubig talks with Mohamed Hussein, CEO of Balanced Asset Solutions, about financial strategies for property managers. Topics include preventing overdrafts, managing expenses, internal controls like positive pay, and scaling an ac…
- HOA vs. SFR: Profit Margins, Growth Tactics, and Hiring A-Players
NARPM Radio host Pete Neubig interviews Peter Greeves, CEO of EJF Real Estate Services, about managing HOAs and single-family rentals (SFRs). They discuss growth strategies, technology adoption, hiring practices, and compare profit margins…
- From Gamification to Growth: Culture-Driven Leadership at Scale
Matthew Whitaker, CEO of Evernest, joins Pete Neubig on NARPM Radio to discuss scaling strategies, including hiring for culture, leadership development, and EOS implementation. Whitaker outlines Evernest's vision to manage 250,000 homes by…
- Marketing Without Metrics Is a Waste: Building a Data-Driven PM Company
May 28, 2025 In this episode, host Pete Neubig sits down with marketing strategist Kevin Davidson to unpack the real-world tactics that helped Empire Industries grow through disciplined marketing and sales operations. Kevin shares how he e…
- Breaking the Mold: Building Teams with Purposeful Hiring
Host Pete Neubig and Mark Murphy explore the importance of culture in hiring and team building. They cover defining core values, creating effective job descriptions, and avoiding pitfalls to attract talent and enhance team performance.
- Leading a Global Team: How Second Nature Built a 300+ Person Company
On NARPM Radio, Pete Neubig interviews Thad Tarkington, CEO of Second Nature, about the challenges and strategies involved in building and leading a global team of more than 300 people. The discussion covers alignment, communication, and m…
- Balancing Boutique Service and Scalability in Property Management
In this episode of NARPM Radio, host Pete Neubig talks with Angela Holman about her boutique property management company. Holman emphasizes personalized customer service, local knowledge, and staying true to business values, sharing insigh…