Hospitality Next
Business & Finance
About
Hospitality Next is where the future of hospitality takes shape. Hosted by Sal Capizzi, SVP of Growth & Marketing at Trybe, the show brings together the innovators, operators, and disruptors redefining hotels, spas, and guest experience. From wellness to technology, revenue to retention, each episode explores what’s next in hospitality and how leaders are building smarter, more connected brands for the modern traveler.
Episodes
- Hospitality Next: Richard Valtr - The Hotel Runs Itself (Now What?)
This episode of Hospitality Next features Richard Valtr, Founder of Mews, discussing AI's transformative impact on the hotel industry. They cover the evolution of PMS, intelligent systems, automation, data, and the future balance between t…
- Hospitality Next: Dr Rik van Leeuwen - Unlocking The Single Guest Profile
Dr. Rik van Leeuwen joins Hospitality Next to discuss how data can create a unified "single guest profile" by breaking down data silos. The episode explores using AI and predictive analytics to enhance guest experiences and operational per…
- Hospitality Next: Emmanuel Arroyo - The New Wellness Era
In this episode of Hospitality Next, Sal speaks with Emmanuel Arroyo, a wellness leader at Rosewood Hotel Group. They discuss how wellness is transforming into a key element of luxury hospitality, moving beyond spa services to encompass gu…
- Hospitality Next: Jordan Hollander - What's Next?
Sal speaks with Jordan Hollander, Co-Founder and CEO of Hotel Tech Report, about the future of hotel technology, including AI adoption, the tech stack, and trends for 2026.
- Hospitality Next: Josh Graham - Why Hotel Tech Still Doesn’t Talk
Josh Graham joins Hospitality Next to discuss the evolution of hotel technology, covering cross-platform integration, API ecosystems, and the importance of seamless data flow between various hotel management systems.
- Hospitality Next - Kent Richards: Personalizing Spa Operations
Kent Richards, founder of World Wellness Global, shares insights on the future of wellness hospitality, including personalization, operational excellence, and the role of technology in creating human-centric wellness programs.
- Hospitality Next - Jacki Brown: Marketing for Tech
Tech marketing leader Jacki Brown shares insights on effective marketing strategies, including positioning, storytelling, the impact of AI, and evolving buyer behavior for the hotel tech industry.