Episode 156: AI Is Not A Project: How To Deploy Digital Workers with Piers Linney
In this episode, Andrew Gaule (linkedin.com/in/andrew-gaule-aimava) speaks with Piers Linney about how organisations can deploy AI workers and agents in a governed, measurable way. The discussion moves beyond productivity tools into the reality of implementation, ownership, integrations, and risk controls.Chapters:00:00 Intro and Piers’ background02:00 Why AI adoption is hard in real organisations05:00 AI workers, agent teams, and integrations10:30 Reactivation, out of hours revenue, and mystery shopping14:40 Jobs concern and redeployment reality23:40 Think big, start small, Lens then Action28:10 Ownership, governance, and who decides30:15 Why AI speed changes the competitive set31:15 Robotics and what is coming nextIf you want to lead change, contact Andrew to discuss a “Lens then Action” pilot. To book a meeting to discuss where we can add value https://calendly.com/andrew-gaule/15min