Unlocking Potential: The Power of Personal Development in Product Management - Jon Carman - Head of Product at England Rugby

In this episode, we had the pleasure of being hosted at Twickenham Stadium by Jon Carman Head of Product for England Rugby we discussed his journey into product management and hiscurrent role as Head of Product at England Rugby. Jons focus has been on establishing the product function within the organisation, which is a new venture for England Rugby as they invest in digital transformation. Previously, he worked at Gusto, the Recipe Kit subscription company, where he was part of a significant growth journey. His role involved bridging the gap between customer experience and supply chain logistics. At England Rugby, Jon brings experience from different organisations and applies it to the unique challenges of the sports industry. We discuss; Jons journey into Product Innovations in Rugby and how digital is at the heart How the RFU is driving innovation to gain engagement Jons career transition from start-up to transformational change So for all of this and loads more, hit play now. https://www.linkedin.com/in/jondavidcarman/ [00:00:00] Twickenham Stadium and product journey. [00:01:12] Establishing product for the future. [00:06:51] Focusing on transformational change. [00:11:52] Using technology to change. [00:12:31] Unifying digital experiences in rugby. [00:14:29] Future of fan engagement. [00:19:05] Using technology to understand players. [00:21:10] Personalised content and membership options. [00:24:20] Challenges of transitioning between industries. [00:28:08] Expanding the product team. [00:32:23] Findability and user experience. [00:35:24] Cross-functional teams and transformation. [00:39:16] Reflecting on achievements.

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