A Pioneering Approach to Revolutionizing Consumer Insights with Steve Phillips of Zappi
On this episode, host Sima Vasa talks to Steve Phillips , Founder and CEO of Zappi , about pioneering automation and artificial intelligence in market research to enhance consumer insight efficiency and quality. Key Takeaways: (01:10) The origin of Zappi for efficient consumer insights. (02:22) Zappi’s evolution toward quality and meta analytics. (03:24) Strategy shifts addressing early challenges. (06:24) The transition to technology-driven solutions. (08:54) Their future as a SAS company with AI integration. (11:18) Managing innovation in a rapidly evolving industry. (13:32) Shifting to a data company for richer insights. (15:49) The future of primary research and consumer behavior understanding. (17:57) Broadening the definition of market research. Resources Mentioned: Zappi Thanks for listening to the Data Gurus podcast, brought to you by Infinity Squared. If you enjoyed this episode, please leave a 5-star review to help get the word out about the show, and be sure to subscribe so you never miss another insightful conversation. #Analytics #MA #Data #Strategy #Innovation #Acquisitions #MRX