CRM Rocks
Technology
About
CRM Rocks is a podcast that focuses on Dynamics CRM and discussions about what you could do within the scope of customer relationships.
Episodes
- Business Central for CRM Folks with Inge Magne Bruvik
Inge Magne Bruvik Episode 161 , Markus Erlandsson and Malin Mattnes talk with Inge Magne Bruvik , Microsoft MVP and founder of Brixia, about Dynamics 365 Business Central . The conversation covers what Business Central is, how it compares…
- Manage Dataverse storage with Heidi Neuhauser and Kylie Kiser
Heidi Neuhauser Kylie Kiser Episode 160: Markus Erlandsson is joined by Heidi Neuhauser and Kylie Kiser to talk about how to manage your Dataverse storage. They start by explaining what Dataverse storage actually consists of and where to s…
- Power BI for CRM folks with Laura Graham-Brown
Laura Graham-Brown Episode 159: Markus Erlandsson and Malin Martnes chatted with freelancing Laura Graham-Brown about Power BI for CRM folks. Laura starts explaining how Power BI fits in everywhere, and nowhere. In Power Platform, Laura ex…
- Running a Hackathon with Ulrikke Akerbæk
Ulrikke Akerbæk Episode 158: Markus Erlandsson and Malin Martnes chatted with Ulrikke Akerbæk from Itera about the Hackathon ACDC and how we can run our own hackathon. Ulrikke starts by explaining how she likes starting new projects and ge…
- Finance and Operations for Power Platform
Johan Persson Episode 157: Markus Erlandsson and Malin Martnes chatted with Johan Persson from the Engage group, about what we who work with Power Platform need to know about Finance and Operations. We start by talking about what it’s call…
- Vibe Coding with Nathan Sweeney
Nathan Sweeney Episode 156: Markus Erlandsson and Malin Martnes chatted with Nathan Sweeney from KPMG, about vibe coding. Nathan starts by describing what vibe coding is and some of the tools you can use to generate code. He then explains…
- Project Operations with Joe Griffin
Joe Griffin Episode 155: Markus Erlandsson and Malin Martnes chatted with Joe Griffin from proMX UK, about Project Operations and what you can do with the application. Joe starts by giving us an introduction and then digs into the integrat…
- My First Day of Power Platform with Julie Yack
Julie Yack Episode 154: Markus Erlandsson and Malin Martnes chatted with Julie Yack Colorado Technology, about My First Day in Power Platform and how you don’t have to be a developer to fit into Power Platform. Julie begins by sharing her…
- Application Lifecycle Management in Azure DevOps made easy
Parvez Ghumra Sean Astrakhan Episode 153: Markus Erlandsson and Malin Martnes chatted with Parvez Ghumra and Sean Astrakhan about Application Lifecycle Management (ALM) and how Azure DevOps can simplify it for Power Platform projects. Parv…
- MCP and Dataverse with Daniel Laskewitz
Daniel Laskewitz Episode 152: Markus Erlandsson and Malin Martnes chatted with Daniel Laskewitz from Microsoft about Model Context Protocol (MCP) and its integration with Dataverse. Daniel explains how MCP, a standard developed by Anthropi…
- Community with David Abu
David Abu Episode 151: Markus Erlandsson and Malin Martnes chatted with David Abu from Microsoft about Community. David starts by explaining that he built his career through Community engagement, teaching Excel via WhatsApp and organising…
- Service with Tricia Sinclair
Tricia Sinclair Episode 150: Markus Erlandsson and Malin Martnes chatted with Tricia Sinclair from Avanade about Service. Tricia starts by explaining that service is more than just support, and we discuss how Microsoft has transitioned fro…
- Custom Pages in 2025 with Cathrine Bruvold
Cathrine Bruvold Episode 149: Markus Erlandsson and Malin Martnes chatted with Cathrine Bruvold from Point Taken about Custom Pages. Cathrine talks about what type of Custom Pages there are and how they can be used to enhance your mode-dri…
- AI Adoption with Areti Iles
Areti Iles Episode 148: Markus Erlandsson and Malin Martnes chatted with Areti Iles from Telefonica Tech about AI Adoption. Areti talks about what type of AI she focuses on and what types of failures she sees the most. Her recommendations…
- Simple CRM with Thomas Sandsør
Thomas Sandsør Episode 147: Markus Erlandsson and Malin Martnes chatted with Thomas Sandsør from Point Taken about the concept of Simple CRM. Thomas talks about his strive for simplicity and how he handles the challenges that come with tha…
- Student ambassador program with Pablo Veramendi
Pablo Veramendi Episode 146: Markus Erlandsson and Malin Martnes chatted about the student ambassador program with Pablo Veramendi from Microsoft. Pablo started by explaining the program and how easy it is to get started. He then continued…
- Microsoft MVP Program with Tina Stenderup-Larsen
Tina Stenderup-Larsen Episode 145: Markus Erlandsson and Malin Martnes chatted about the MVP Program with Tina Stenderup-Larsen from Microsoft. Tina started by explaining why Microsoft has an MVP program and its purpose. She then continues…
- Ignite 2024 Review with Vivian Voss
Vivian Voss Episode 144: Markus Erlandsson and Malin Martnes chatted with Vivian Voss who attended Ignite 2024 in Chicago. Vivian starts by explaining the scale of the 20,000-person event. Then she continues by explaining some of the news…
- Opportunities the power platform and the community give with Duke DeVan
Duke DeVan Episode 143: Markus Erlandsson and Malin Martnes chatted with Duke DeVan from RSM about the Opportunities the power platform and the community offer. Duke started by explaining how he was cooking competitively, joined Power Plat…
- It’s Power Automate not Power Integrate with Mats Necker
Mats Necker Episode 142: Markus Erlandsson and Malin Martnes chatted with Mats Necker from knk Customer Engagement about Power Automate. Mats started by explaining how he convinced speakers to dye their hair at Color Cloud Hamburg. When di…
- Power Platform Adoption Gone Wrong with Edit Kapcari
Edit Kapcari Episode 141: Markus Erlandsson and Malin Martnes chatted with Edit Kapcari from ORBIS SE about Power Platform Adoption Gone Wrong. Edit started by explaining why the Why is so important and why that is the top 1 failing in ado…
- The Art of Customer Insights with Pauline Kolde
Pauline Kolde Episode 140: Markus Erlandsson and Malin Martnes chatted with Pauline Kolde from Cluster Reply about the art of customer insights. Pauline starts by explaining how she got into Customer Insights and got to where she is today.…
- Microsoft Fabric with Scott Sewell
Scott Sewell Episode 139: Markus Erlandsson and Malin Martnes chatted with Scott Sewells from Microsoft about Microsoft Fabric, Power BI and Power Platform, Dataverse. Scott starts by explaining what Microsoft Fabric is and how Power BI fi…
- FastTrack Recognised Solution Architect with Matt Collins-Jones
Matt Collins-Jones Episode 138: Markus Erlandsson and Malin Martnes chatted with Matt Collins-Jones from Capgemini about his FastTrack Recognized Solution Architects in Power Automate. Matt posted a video a day on YouTube for more than a y…
- Building XrmToolBox Plugins with Carl Cookson
Carl Cookson Episode 137: Markus Erlandsson and Malin Martnes chatted with Carl Cookson about the plugins he made for XrmToolBox. Carl has written 7 plugins and contributed to two others. Carl starts by explaining what XrmToolBox helps wit…
- Dual write with Yannick Reekmans
Yannick Reekmans Episode 136: Markus Erlandsson and Malin Martnes chatted with Yannick Reekmans from Qubix about Dual write. Yannick starts by explaining what Dual write is, what it is supposed to do and how it functions, then he begins to…
- Unique field service customer cases with Mark Christie
Mark Christie Episode 135: Markus Erlandsson and Malin Martnes chatted with Mark Christie from Proximo3 about unique field service customer cases. For the first time, we had to use a warning to sensitive listeners. Mark shared some of his…
- 2024 Release Wave 1
Episode 134: Markus Erlandsson and Malin Martnes have collected three guests from their respective fields, Ben Vollmer about Field Service, Tricia Sinclair about Customer Service, and Benedikt Bermann about ALM. The episode finished with M…
- Building an MVP Business with Kathrine Hogseth
Kathrine Hogseth Episode 133: Markus Erlandsson and Malin Martnes chatted with Kathrine Hogseth about being the CEO of a successful business, where most of the business applications MVP’s in Sweden work. Has she made CRM-K an MVP-factory o…
- Customer Insights with Malin Martnes
Malin Martnes Episode 132: Markus Erlandsson discusses with Malin Martnes about the new Customer Insights. Malin starts by explaining what the change from old Customer Insights and Marketing is and how it affects customers. Malin provides…
- Directions Review with Andrew Bibby and Malin Martnes
Andrew Bibby and Malin Martnes Episode 131: Markus Erlandsson has a discussion with Andrew Bibby and Malin Martnes, or does he? Malin is taking over the episode and is interviewing Markus and Andrew about the Directions for Partners EMEA 2…
- Security and Governance with Foyin Olajide-Bello
Foyin Olajide-Bello Episode 130: Markus Erlandsson has a discussion with Foyin Olajide-Bello from Avanade about Governance and Security in the Power Platform. Foyin provides her insights with some do’s and don’ts, where she talks about env…
- 10 Years of CRM Rocks
CRM Rocks Episode 129: Markus Erlandsson thanks everyone for the 10 Years and invites a couple of guests to join in the celebration of CRM Rocks. The post 10 Years of CRM Rocks first appeared on CRM Rocks .
- 2023 Release wave 2 with Benedikt Bergmann
Benedikt Bergmann Episode 128: Markus Erlandsson engages in a discussion with Benedikt Bergmann from CRM-Konsulterna about what is new in the 2023 release wave 2. Benedikt provides his insights into what he thinks are important changes and…
- PCF in 2023 with Diana Birkelbach
Diana Birkelbach Episode 127: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Diana Birkelbach from Orbis regarding what is new in PCF. Diana provides insights into the evolution of PCFs lately and how they have changed t…
- Copilot for Power Platform and D365 with Lisa Crosbie
Lisa Crosbie Episode 126: Markus Erlandsson and Heidi Neuhauser engage in a discussion with Lisa Crosbie from Barhead Solutions regarding the upcoming Copilot for Power Platform and Dynamics 365. Lisa provides insights into the evolution o…
- Cloud for healthcare with Jim Novak
Jim Novak Episode 125: Markus Erlandsson engages in a discussion with Jim Novak from Microsoft regarding the Cloud for healthcare industry solution. Jim provides insights into its evolution from an accelerator to a broader solution and she…
- User Adoption and Learning Methodologies with Asif Rehmani
Asif Rehmani Episode 124: Markus Erlandsson and Heidi Neuhauser has a chat with Asif Rehmani from VisualSP about user adoption and learning methodologies. Asif starts by explaining what contextual microlearning is and how it can work with…
- Best of 2023 Release Wave 1
Episode 123: Markus Erlandsson and Heidi Neuhauser have a chat about news from Microsoft over the coming 6 months. Both go through their best of 2023 release wave https://experience.dynamics.com/releaseplans/ Ability to delete users from e…
- Portals to Pages with Nick Doelman
Nick Doleman Episode 122: Markus Erlandsson has a chat with Nick Doelman from Microsoft about Power Apps Portals to Power Pages, and what the key changes are. Nick starts by summarizing some recent news then explains the name change to Poa…
- Power BI and Dataverse with Scott Sewell
Scott Sewell Episode 121: Markus Erlandsson and Heidi Neuhauser have a chat with Scott Sewell from Microsoft about Power BI and Dataverse and how you get them to work together easily. Scott starts by summarizing some recent news and how he…
- State of Dynamics CRM in 2022
Jason Gumpert Episode 120: Markus Erlandsson and Heidi Neuhauser have a chat with Jason Gumpert from MS Dynamics World about the state of Dynamics CRM and Power Platform in 2022 where the three of us talk about Government, Digital Contact…
- Partner Talk with Rick McCutcheon
Rick McCutcheon Episode 119: Markus Erlandsson talks to Rick McCutcheon from Full Contact Selling about Partner Talk. Rick starts by explaining what a good partner is, both to customers and to Microsoft and how you can become a good partne…
- DynamicsCon debrief with Molly Fuschel
Molly Fuschel Episode 118: Markus Erlandsson and Heidi Neuhauser have a chat with Molly Fuschel from Dynamics User Group (DUG) about DynamicsCon live debrief. Molly starts by explaining how she as a community cheerleader supports communiti…
- Viva Sales with Chris Cognetta
Chris Cognetta Episode 117: Markus Erlandsson and Heidi Neuhauser have a chat with Chris Cognetta from congruentX about Viva Sales. Chris starts by explaining the Viva brand as a whole and how Viva Sales join into that, then Chris explains…
- Best of 2022 Release Wave 2
Episode 116: Markus Erlandsson and Heidi Neuhauser share their best news from the release plan to 2022 release wave 2. Links https://docs.microsoft.com/en-us/dynamics365-release-plan/2022wave2/ https://docs.microsoft.com/en-us/power-platfo…
- Power CAT with Phil Topness
Phil Topness Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Phil Topness from Microsoft about Power CAT. Phil starts with explaining what Power Customer Advisory Team is, and what they do. Who the customer is for CAT a…
- Dataverse vs SharePoint with Michael Roth and Malin Martnes
Michael Roth Malin Martnes Episode 114: Markus Erlandsson and Heidi Neuhauser have a chat with Michael Roth and Malin Martnes about Dataverse vs SharePoint as a data source in power apps. Michael starts with how he comes from SharePoint an…
- Custom Pages with Lisa Crosbie
Lisa Crosbie Episode 113: Markus Erlandsson and Heidi Neuhauser have a chat with Lisa Crosbie from Barhead Solutions about custom pages. They discuss what custom pages are, how you can use them and how they differ from canvas apps. Bio Lis…
- Agile CRM with Neil Benson
Neil Benson Episode 112: Markus Erlandsson talks to Neil Benson from Customery about Agile CRM, where Neil shares how he makes estimates, handles tricky situations reduces fears of changes. He also talks about how customers can be good pro…