Reimagining People Management with Rosanna Tucker of CoverMe
As recruitment challenges intensify and last minute coverage disrupts operations, fitness leaders are confronting a bigger question: Is people management built to scale — or are outdated systems hurting the member experience? Rosanna Tucker, the CEO and co-founder of CoverMe, sat down with Club Solutions Magazine podcast host Rachel Chonko to discuss the creation of CoverMe and how it offers a digital platform that streamlines talent management, reduce chaos and enhances team communication. Tucker shares the importance of addressing both operator and fitness professional pain points to create an effective solution. She highlights the need for digital infrastructure to streamline operations and how CoverMe allows for operators to focus on revenue-generating activities and member experience. Listen to the full conversation here.