Bootstrapping in France (Baptiste Jamin from Crisp)
Baptiste Jamin co-founded Crisp with a friend he met in high school. Highlights (go straight to 🔥 for the best stuff): 1:42 – Crisp competes with massive companies: Zendesk, HelpScout, Intercom 2:52 – How did Crisp get started? (they started young!) 4:40 – The key insight that lead them to start Crisp 🔥 7:03 – "Being young and in France, how much did you know about the startup ecosystem?" 9:39 – How they bootstrapped Crisp in their twenties 🔥 12:52 – Market insights and how they found their first customers 🔥 16:02 – How they got a surge of new customers 🔥 22:39 – Why Crisp charges LESS than their competitors 🔥 30:14 – What it's like to have a customer base that is comprised of many niches 🔥 32:30 – How does a small team ship such high-quality software? 🔥 35:06 – Marketing strategy and tactics for small SaaS companies 🔥 40:36 – Key insight on Crisp's "job to be done." 🔥 45:52 – Crisp's simple sales trick for closing more deals 🔥 50:58 – Why some EU countries have an advantage in product differentiation 🔥 1:01:54 – Emerging global SaaS markets you might not have heard about What should we talk about next? Twitter: @buildyoursaas , @mijustin , @jonbuda , @jsonpearl , and @helenryles Leave a review/comment on Podchaser ; it's like Reddit, but for podcasts. Email us: support@transistor.fm Thanks to our monthly supporters: Jason Charnes Mitchell Davis from RecruitKit.com.au Marcel Fahle, wearebold.af Alex Payne Bill Condo Anton Zorin from ProdCamp.com Harris Kenny, Intro CRM podcast Oleg Kulyk Ethan Gunderson Ward Sandler, Memberspace Russell Brown, Photivo.com Noah Prail Colin Gray Austin Loveless Michael Sitver Paul Jarvis and Jack Ellis, Fathom Dan Buda Darby Frey Adam DuVander Dave Giunta (JOOnta) Kyle Fox GetRewardful.com Thanks to our monthly supporters Rewardful.com Mitchell Davis from sixsides.co Marcel Fahle, wearebold.af Bill Condo (@mavrck) Ward from MemberSpace.com Evandro Sasse Austin Loveless Michael Sitver Dave Giunta 🎙️ Podcast hosting is provided by Transistor.fm . 📺 Learn how to start your own podcast ! ★ Support this podcast on Patreon ★