A.I., automation and the changing world of business with Matt Dunn.

Today’s guest is not a bot… he’s a real person with a lot of knowledge of bots. And Artificial Intelligence. And Automation. And so much more. Matt explains how he discovered AI and went on to make it, and automation, his chosen career path. He says Artificial Intelligence and its huge potential for improved efficiency is his favourite topic and this is evident in this conversation with show host James Scotland. In a wide ranging and fascinating conversation, James and Matt discuss how business managers should approach A.I., automation and much more. • What is A.I. and what is generative Artificial Intelligence? • Why is there an inherent bias in AI and Chat GPT and how do businesses overcome it? • How does AI and Blockchain work together? • How employees and A.I. will work together, to create improved efficiency. • What is the future of work when we factor in generative AI, automation and blockchain? • What business operators should do today to start implementing A.I expertise. • Why A.I. will provide incredible productivity gains for businesses IF it is mastered by the operators. Matt says, “AI will not replace humans, but it might replace humans who cannot operate AI”. Matt also introduces us to a new Microsoft product being released on the 1st of November called Microsoft 365 Copilot. He says it’s a gamechanger for business and will be the business buzz for 2024. This is a topic requested by listeners and is timely and important. Well worth a listen. To find out more about Matt and The Missing Link, head over to: https://www.themissinglink.com.au/, or connect with Matt via LinkedIn.

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